When I'm looking at a CI that is flagged as a duplicate, I get a banner at the top indicating it's a duplicate and what it's a duplicate of. Is there a way that I can get to the associated De-Duplication Task from a duplicate CI? Alternatively, is th...
Confused! which product to use for CMDB audit or compliance? ServiceNow provides following pluginsDesired State Certification (com.snc.certification_desired_state)Activate: Architecture Compliance (com.snc.architecture_compliance)Activate: Data Certi...
Even after configuring the health inclusion rules, completeness, compaliance & CORRECTNESS also 3c's dashboard is not populating the score. Please find the screenshot below for the error I'm facing. thanks!
The "Orphan Relationships" report on the CMDB Relationship Health Dashboard shows "Failure threshold reached," even though the metric is set to the maximum available value. I also created "glide.cmdb.health.max_failure_threshold" and set it to a high...
How are you classing this? The ZDLRA is an engineered system for data protection of Oracle databases. Parts of the system are non-discoverable, and it's been a struggle to figure out how to accurately capture the entity in CMDB. I'm thinking of some...
Folks, Our org want to implement CMDB Datamanager , and want to proceed if there is not financial investment not involved. Please let me know if we have to pay for any plugin purchase to implement the same? Regards,Srinivas
Currently ,the ETL process syncs asset tags from third party to ServiceNow. For certain classes like Kubernetes clusters, it matches only on name, but the Identification and Reconciliation Engine (IRE) needs both name and correlation_id. Since correl...
Hi everyone,I'm working with the CSM/FSM Configurable Workspace and trying to deactivate or remove the "Business Location" tab that appears on the record page.This tab is not a Related List, and I haven’t been able to locate it within the UI Builder ...
Hello all, I have configured CMDB Health Dashboard.Here, I have a query on percentage showing up on the Completeness, Correctness and Compliance.I have configured Completeness and Correctness as of now.So, I have created Health Inclusion rules on Ser...
Hi All, Has anyone cleared the Data Foundations (CMDB and CSDM) Mainline Certification.
Hi Experts, I am new to CMDB and my current organization is asking to complete CIS - Data Foundation (Certified Implementation Specialist -Data Foundations (CMDB and CSDM)). Can anyone help what I need to prepare to clear the exam ? What this exam ma...
ServiceNow Discovery Decoded: The ITOM Guide for IT Professionals Who Want Crystal-Clear CMDBImagine bringing calm to IT chaos with real-time visibility and automated tracking for every asset across the cloud and your on-premises network. If you’ve w...
Hi Experts, I've been tasked with building a register of service accounts that are in use across an environment.This will encapsulate accounts and credentials such as API, SGC, (traditional) Service Accounts, and Test Accounts that are shared between...
Hi All, CMDB Compliance Audit - Depends On field is failing even though Depends on is clearly defined. Has someone remediated that, if yes please let me know.
