Resolved! in microsoft SCCM integration I am not getting data in most frequent logged in user field
in microsoft sccm integration in servicenow I am not getting data in most frequent logged in user field in cmdb_ci _computer table
Forum Posts
Resolved! Query on SGO - Dynatrace RTE works?
Hi, Does anyone how RTE works for SGO- dynatrace works? Could you please advise. Where exactly the field mapping occurs?Regards, Srinija
Swapping Hard Drives between Laptops to Restore Service Causing Data Discrepancies
There is a process being utilized to restore service to customers when hardware issues are encountered with laptops which is causing data discrepancies in the CMDB with CIs and Assets. We are using the SCCM ServiceGraph Connector for loading data fro...
CMDB Workspace Filter Condition needs to remove
Hello Team,There is an OOB filter Condition in ""cmdb/my-work"".How to remove the Default condition or add a new Filter condition.Please find the below screenshotThanks in AdvanceBest Regards
Best Practices for CI Owners to Remediate CMDB Health Exceptions
Hi everyone, I'm looking to gather insights and validate best practices around CMDB Health remediation in ServiceNow, specifically from the perspective of CI owners. What is the best approach to get CI owners to remediate their data? We're unsure if...
Resolved! Service Mapping - Lab 6.12: Create Pattern Identification section for JBoss WildFly Part 4
Hi All,I am new to service mapping doing the below lab getting an error messageLab 6.12: Create Pattern Identification section for JBoss WildFly Part 4As shown in the below screenshot I am not able to get the pencil icon and script editor to write th...
"Show/Hide Template Bar" Not Displaying Templates in Fulfillment View (Interaction Form)
Hello,I’m facing an issue related to Declarative Action Templates in the Interaction [interaction] table.When viewing an interaction record in the Fulfillment view (standard UI form), clicking on the “Show/Hide Template Bar” does not display any temp...
6 Quick Tips to Access Data Faster in ServiceNow
6 Quick Tips to Access Data Faster in ServiceNow1. View All Tablessys_db_object_list.doLists all tables in the instance.Use filters like nameSTARTSWITHcmdb_ci for out of the box tables.Use filters like nameSTARTSWITHu_ for custom tables 2. Explore Al...
How to create a flow for triggering quick discovery when a server provisioning request completes?
Whenever a new server is provisioned, we need the server to be discovered as soon as the provisioning request is completed. How can we achieve it from flow designer?#flow#flowdesigner#triggerdiscovery
Flows/ BR not getting triggered on update of CMDB CI records
Hello all, I have requirement where I need to send CI record data to Kafka whenever CI record is updated. But the issue is that whenever CI record is updated via discovery / service graph, it sets workflow to false which is why it is not triggering ...
Appliances with Linux Debian GNU
Hello Does anyone knows if ServiceNow discovery is capable of discovering Appliances that have Debian GNU operating system? Please advise, Thank you
CMDB OOB data source Reports and Dashboard Creation
Hi @Everyone, i am creating OOB CMDB data source reports and Dashboard for multiple data sources like SCCM, AIrWatch, JAMF ,here for the AirWatch we have custom table "u_cmdb_ci_mobile_devices" which is Target table in transform map for AirWatch, whe...
Scripted REST API to create /update CMDB CI
Dear Friends,Looking for REST API for CMDB, so that users can consume and pass inputs and CI will be created into UNIX/LINUX CI Classes.Please let us know what would be best approach to create this.Thanks,
Application CI lifecycle process? Best practices to manage and retire Application CI?
Hi All, I am new to CMDB role and had following buring questions related to Applications CIs in ServiceNow CMDBWhat is the OOTB recommendations to retire Application CIs?While Discovery is enabled for the applications, we are not sure what should be ...
VM Instances Server relationships
Hi everyone,Looking for wisdom in regards an oddity on our CMDB or at least is causing issues. We've found a lot of VM Instance records that are being discovered and are Virtualized by ESX, however there are no Server CI record related. I reviewed t...
