A customer currently manages "account information using Docker" in Excel, but would like to migrate it to ServiceNow.For example, the columns in Excel are "user name, email address, company name, Docker group name, whether or not administrator privil...
Hello everyone,We were looking to do some reporting on past data certifications and noted that cert_element records from more than a year ago are no longer present in our instance. Is there a job or system property managing a scheduled purge? Can y'a...
SCCM service graph connector Create a computer CI in cmdb_ci_computer classes , as HAM is live in our environment, CIs will be created when the Asset are created , currently SCCM service graph connector Creates ci in CMDB , now we would like to kee...
Server, CI, Assignment Group, PoliciesFrom my findings these are from several different tables. Any way to readily combine these to one view?Business users are curious for what artifacts they are responsible for.
Hi all, We have multiple data feeds into our CMDB, and they all go through the Identification and Reconciliation Engine (IRE). As many customers must also do, we constantly get duplicate CIs being created, which we deduplicate in the normal way. But ...
Hi , Please help me in below situation. There are 3 field in incident table Field Table nameService - (cmdb_ci_service)Service offering - (service_offering)Configuration item - (cmdb_ci) Based on Service field, service offering field ...
Hello All, We are bringing data from Microsoft Intune into ServiceNow through Service graph connector for Microsoft Intune. The connection is successful and scheduled the job which has one parent job and two child jobs. I clicked Execute Now in the p...
Hi everyone, I'm having difficulty with creating new records under a new CI Class which was extended from the Application Service class (cmdb_ci_service_auto). I tried creating a new CI Class extending from the Mapped Application Service (cmdb_ci_ser...
Hi, Does anyone know how to create a new indicator score/KPIs for the CMDB Data Foundation Dashboard? Regards, Ayman
Mid Server Installation on Linux OS: A Step-by-Step GuideInstalling the ServiceNow MID (Management, Instrumentation, and Discovery) Server on a Linux-based system is an essential step for integrating ServiceNow with on-premises applications, devices,...
Hi, The Life cycle mappings table provide a mapping for the legacy status fields of the CMDB classes.In case a class do not have a specific mapping defined for it, the system should go trough the class's parents list until it find a mapping.So having...
While testing a catalog item for ordering an expensive computer, the mandatory approval isbeing skipped for requester Bob Smith, but not for any of the other requests. what could explainthe issue?a) the manager does not have a delegate assignedb) the...
Hi, On CI´s such as computers there are one field for "Schedule" and one for "Maintenance Schedule" that both reference the same table but the later have a condition for "type=maintenance".What is the practical difference of these two fields for a sp...
ServiceNow contains a resource which provides the following:1. A standard and shared set of service related definitions across ServiceNow products and platform thatwill enable and support true service level reporting.2. A CMDB framework across our pr...
I have to pull some data which are updated in a 3rd party tool. But need to make sure I am not pulling all the records everyday. I should pull only the data which has been updated on that day on the 3rd party tool. How can i achieve this delta data p...
| User | Count |
|---|---|
| 19 | |
| 6 | |
| 5 | |
| 5 | |
| 5 |
