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How to find and remediate duplications in the cmdb_ci_pc_hardware_list

Joshua Comeau
Kilo Sage

Looking to know how to find the duplicate pc's and create de-duplication tasks.

2 REPLIES 2

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Joshua Comeau ,

 

De-duplication task will be created automatically with help of IRE rules, Must to Systerm property (Duplicate CI remediater Property) enable to create de-duplication task., Refer the below attached docs which help you alot.

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_referenc...

 

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/co...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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CMDBDuplicateTaskUtils - Global (servicenow.com) I am mostly interested in this article but how to use:

CMDBDuplicateTaskUtils API for only the cmdb_ci_pc_hardware table can you provide the script?