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Mandatory Change CI Field

I have been assigned the task to make the CI field mandatory in our SN tickets. It has come to our attention that the Change tickets might not have a Configuration Item to enter when new. Right now, we have come up with adding a New CI check box to b...

Resolved! CMDB CI Relationship automatic deletion

Hello,Does ServiceNow discovery automatically delete relationships that are no longer discovered?Ex:1. Server and Switch has IP Connection relationship.2. Server is moved to a different location therefore it has different Switch connected to it. With...

StevenPacada by Tera Contributor
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  • 4 replies
  • 3 helpfuls

Azure Cloud Discovery

When doing Azure cloud discovery what Azure data is used to fill the State and Install Status fields on the Virtual Machine Instance CIs? We have Virtual Machine Instance CIs being created with an install status of 100. This is defined as missing in ...