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PureStorage Flash Array fails to discover.

I have enabled the pattern for PureStorage, verified that we are on the latest version of Discovery and Service Mapping Patterns (1.15.1) using Washington DC. And created a Basic Auth Cred that has been tested.Attempting discovery on the PureStorage ...

Chris185 by Tera Contributor
  • 1345 Views
  • 3 replies
  • 0 helpfuls

CMDB Follow-on task workflow

What have you all created for workflows for Follow-on tasks that execute after clicking remediate?We want to create an audit that checks if a CI is in compliance. However, we're not sure what workflow to build. Assuming the CI owner has received the ...

Using a template to bulk remediate de-duplication tasks

When I run a template for IP Router the only de-duplication tasks that were remediated were the tasks that had IP Router CI only.  The other tasks that had IP Router along with 1 or 2 other CIs were skipped over due to "Skipped adding de-duplication ...

Sequita B by Tera Contributor
  • 1697 Views
  • 2 replies
  • 1 helpfuls

CMDB - CI Ownership Best Practices

Hi all, We are working on cleaning up our CMDB and becoming more organized and efficient in the use of it.  My question is, what fields are people using on their CIs for each CI Class to indicate ownership in Tech and the Business in regard to the CI...

Resolved! Limit Service Graph Connectors to 'Update'

Good Morning,My organization has several Service Graph connectors setup with overlapping (sometimes conflicting) data, and I'm finding that, while I can use Reconciliation Rules to prioritize specific attributes, I'm not sure I can stop a specific da...

JasonW39 by Tera Contributor
  • 1347 Views
  • 2 replies
  • 2 helpfuls

CI Data Lookup table

Hi Team, I want to added "*cmdb_ci_security" record in ci_data_lookup table. I am trying to add CI Class filed as security table(cmdb_ci_security) but it is not populated. Please refer below screenshot.No filters, no refence qualifiers on CI Class fi...

sravani50_0-1722325990557.png
sravani50 by Tera Contributor
  • 261 Views
  • 1 replies
  • 0 helpfuls

How the filter is applied in CI relationship editor?

In a CI realtionship editor, I see the filters are auto applied depending on the chosen 'Relationship type'In this example, I see 'Database' as one fo the class. How is this Database showing up?PS - I see many posts which say to see the 'Sugegsted re...

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Suggy by Giga Sage
  • 553 Views
  • 5 replies
  • 1 helpfuls

Mid server connectivity

Hi Team,How to connect Mid server to to get files from specific folder and store in a variable.