How to get the attachments from catalog form to notifications?

[taahamushtaq]

I am sending a notification through workflow once the user submits the catalog form request.

The notification will have all the fields in it, it will also have attachment fields, how to send the attachments into notifications.

[Bhavya11]

hi @taahamushtaq 

You need to create a custom action to add the attachment on email through flow designer. Please watch the below video for creating the custom action.

Creating custom Action to copy attachments in flow in ServiceNow 

Please check and Mark Helpful and Correct if it really helps you.

Thanks,

BK

[taahamushtaq]

I am using Workflow.

[Trupti94]

Hi @taahamushtaq ,

Please check below link that might help

https://www.servicenow.com/community/developer-forum/attachment-on-ritm-to-be-emailed/m-p/2398971