Discover the Azure AI services using ServiceNow API Based discovery.
Hi, Please suggest if there is a way to discover the Azure AI services like cognitive services, AI search etc, using the API Based discovery. #cmdb#cpg#azure
Forum Posts
Report for dynamic ci group
Can you please help me to create a report which will list all the CIs which are included in the group.Example is: 1 - Open this table cmdb_ci_query_based_service and choose any of the group2. Click the "View CMDB Group CIs" button in right top corne...
Staleness metric not available for Application class and child classes
We have our Health Inclusion Rules set on the base Configuration Item class (cmdb_ci). We can see that all 5 inclusion rules are on most child classes as well. However, for a class like Application and it's child classes, we don't see the staleness...
ServiceNow Records (what are the systems)
Business Application - Refers to a type of Configuration Item (CI) that represents a software application or system used to support business processes. It contains key details about the application, including its attributes, relationships, ownership,...
Multiple Discovery Source in CMDB-Need Help Urgent!
We have multiple discovery sources integrated in ServiceNow, including Azure, ServiceNow, AWS, and Tanium. Recently, we integrated Tanium for discovering computers and servers. For servers, we have multiple sources: Azure, AWS, ServiceNow, and Tanium...
CMDB Data Manager - Policy Filter - Class Operators
Hello, I've set up several lifecycle policies on Vancouver using the "Class is one of" Filter option.For example:Table = cmdb_ci_serverClass is one of Linux Server, Windows ServerAfter upgrading to Xanadu it appears the "is one of" operator for the C...
Resolved! CMDB Workspace Data Certification Doesn't Allow Selecting User or Groups Based on Records
When using the data certification from within the CMDB Workspace I find restrictions that I don't have when using the legacy version. I am creating a policy using the CI Relationship table. My expectation is that I would be able to select a user fiel...
what are the pros and cons of using external credential storage cyberark with servicenow?
what are the pros and cons of using external credential storage cyberark with servicenow?
Azure ai and application services data in cmdb without CPG module
We wanted to discover the Azure AI services and application services in servicenow CMDB using the traditional API based disocvery.
Database and Middleware Mapping
Hi, We are trying to create a solution where we wanted to map the Database instances and Middleware instances with their respective applications, this relationship is going to be "Depends on" as per the CSDM.However, we could not find a way to achiev...
Dependency view CSS
Regarding the dependency view, I want to change the background color of configuration items for each condition.For example, if the configuration item is a Network Site, the background color should be red.I would like to know if it is possible to chan...
Resolved! Services as configuration item
Hello, We have 3 fields to categorize our change requests : Service, Service offering and Configuration Items.I noticed that in the Configuration field, you have the possibility to chose Application services, business services, or technical services....
Remediating De-duplication Tasks without running business rules in backend
Hi All, We are attempting to remediate de-duplication tasks in our CMDB but are running into an issue with a custom business rule aborting the task. The custom business rule is old and we are looking to move to OOB, but this BR ensures that no dupli...
when should a service offering CI be created & how it is different from Business service CI in CMDB?
HI All, when should a service offering CI be created & how it is different from Business service CI in CMDB?
Resolved! Updating group attribute under cmdb_ci table
Hello Everyone! I need to update group filter criteria for following fields under cmdb_ci table as that should be applicable to all the underlying CMDB tables/classes -Change GroupApproval Group I was planning to use dictionary overrides to update th...
