How to handle stale application CIs?
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yesterday
Hi There,
What is the right way to process stale (not updated last 60 days) application CIs?
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yesterday - last edited yesterday
Hi @VijayataM ,
To process stale application CIs (last updated > 60 days), first investigate why they are stale, as this indicates a potential issue with discovery, integration, or manual processes. Then, use CMDB Health remediation tools to automatically or manually retire, archive, or delete these CIs, setting their status to "Retired" or "Non-Operational" instead of immediate deletion. Regularly audit stale CIs, and if a discovery or integration issue is found, fix it before performing remediation to prevent future staleness.
Regards,
Nikhil Bajaj