How to Implement CMDB from Scratch
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‎04-28-2025 04:49 PM
Hello Everyone, I recently received a job offer where I have been hired to implement a CMDB from scratch. The organization has recently deployed ServiceNow and now aims to establish a fully functional CMDB.
I am seeking guidance on the key steps to follow for setting up the CMDB from the ground up. Additionally, I would like to understand best practices and how to sync existing Configuration Items (CIs) from their current tools into the ServiceNow CMDB.
Any insights, frameworks, or recommendations would be greatly appreciated!
Thank you in advance.
Regards
Jay
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‎04-28-2025 10:21 PM
Hi @Jay75 ,
look into NowCreate. ServiceNow provide many resources and assets for implementation.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎04-28-2025 11:01 PM
Hi @Jay75
CMDB is one of the core components and the heart of ServiceNow. To implement it effectively and get the most benefits, you first need to understand the customer's infrastructure and its components. You should know which classes are required, how the data will be populated, and what IRE (Identification and Reconciliation) rules need to be in place. The best way to start with CMDB is by creating the necessary structures. As a process consultant, starting with Now Create is a good approach for setting things up
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-29-2025 05:33 AM
Hi @Jay75 ,
In addition to above suggestion, you can refer to below artifacts from now create
Plan your successful CMDB deployment
CMDB Process Guide
CMDB and CSDM Data Foundation:
BR,
Gomathi K
