How to inactive Model categories
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03-19-2024 11:59 AM
Hello,
Can you please help me with the below request?
How I can inactive Model categories under Product Catalog > Product Model > Model Categories
I wanted to inactive highlighted one because it doesn't have any value in it.
Thanks
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03-20-2024 06:18 AM
model categories at table cmdb_model_category represent pure data (no "Application" column available) which cannot be captured in Update Sets as Update Sets only capture configurations.
you have to export the model categories to XML and import them on the target instance.
Let me know if you need any more help Ritu
Regards,
Shyamkumar
Regards,
Shyamkumar
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03-20-2024 06:24 AM
Thanks, Shyam for your quick response I'm still learning ServiceNow, so if I understood correctly.
1. Same steps I have to do in QA and Prod...Individually in each instance I delete the categories which I don't need.
2nd The rename of the category which I did just go to that category export the xml and import to QA and Prod