Hi All,I need to calculate the sum of outages duration calculation for an incident to be populate dotation type custom field on Incident form for example INC0001234having 3 outages likeOUT000123 - outage duration 1 day 1 hour 10 mins OUT000124 - outa...
I'm looking at deploying a new MID server (in AWS) and was trying to find any documentation that might be able to guide me in terms of using Windows Server 2022 in GUI mode or in Core mode. I'd like to use Server Core if possible, but looking for som...
A healthy CMDB is not just about having some data — it’s about having the right data for the right class of Configuration Items (CIs) at the right time. In this post, I want to explore a powerful but often under-leveraged concept in ServiceNow CMDB...
I was not able to do a global search on the CIs part of scoped CMDB tables. Is there anything I need to enable for this. Note: Global search is working fine for the CIs part of globally scoped tables.
How to include Reference qualifier in Script Include and use in the Reference Qualifier override
Does anyone have the same issue? If yes what is the solution.KB: [CMDB Query Builder] Unable to add columns in the query to be shown in query results - Known Errordoes not help.On PDI that is on Yokohama it works, Xanadu is the one that has the issue...
Hi team, We have succssfully installed Agent file into few servers. While collecting data we are getting below error in ACC . So that 'Host Data Connection' is showing 'Connection failed' error.Error with CMDB Identification Engine while trying to cr...
Hello, We have created custom CMDB integration with a tool (Example: ABC Tool) and have used IH-ETL for field mapping. Now, we have a new requirement to map the tags associated with the device in source tool to the respective CI in ServiceNow CMDB.Ta...
Hello, I am wanting to archive some historic data. In order to archive the org is asking for a backout plan for the archive. When I run an archive in test and then try to restore the archive it is only allowing me to restore one record at a time. It...
HI, I want to update the CMDB Ci computer table just by creating a request ticket from Service Portal.so that attached excel sheet in request ticket will update the Computer table ?
Hello All, I have a requirement where i want to exclude CI from creating in CMDB when Discovery runs. As you know when discovery run on COmputer table, along with computer it will bring additonal 20 tables data( Disk, Network adapter,storage devices...
I am unable to see Data certification module in Servicenow Yokohama version. I have searched it in plugins, but there is no any plugin for data certification. Is this module replaced with the Data manager Certification policy ?
HI All, we want to integrate the ServiceNow and Intune to synch the Device data to Servicenow CMDBplease suggest how to do this which will also be cost effective ?
Hello, I want to fetch Collation text, statustxt details from MSSQL DB through discovery pattern. These are metadata values and cannot be accessed by WMI. What is the other way to discover these details Thank You!
We are trying to set up multiple instances of SCCM in our ServiceNow. Two for nowI have been asked to make sure that each SCCM instance has their own separate user (which was the easy part) but also that each of the instances have their own defined D...
