How to limit 'Configuring the form layout' to a set of users ?
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‎08-12-2024 07:09 AM
Hi everyone,
I'm looking for a way to limit the ability to configure the form layout in ServiceNow to a specific set of users (may be a group). Currently, it seems like this permission is more broadly available for personalize_form role.
Does anyone have experience with restricting this functionality? What steps or configurations are necessary to ensure only designated users can modify the form layout?
Thanks in advance for your help!
Arun

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‎08-12-2024 10:57 AM
Are you refereeing to this?
This only allows user to preconize the form for themselves and not others.
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‎08-13-2024 03:03 PM
Thanks Brian!
But this is not what I'm looking for.
Actually, is there any way to limit users from configuring the 'Form Layout', at least to block users from modifying the 'default' view.
Currently 'admin' or role 'personalize_form' can go to Configure>Form Layout, would like to add an extra step to limit this to specific user group/role.
Best regards,
Arun

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‎08-14-2024 08:10 AM
So does that mean these user/group have personalize_form? I have never given that role to anybody and have always done that as an admin function.
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‎08-14-2024 10:35 AM
Yes Brian, the dev group has 'personalize_form' role, but would like to limit the functionality to a subgroup.