How to manage redundant server configuration

[K_ Morita]

Hello.

We are currently considering the introduction of a configuration management process.
I want to know how to manage a redundant server configuration (which server is in a cluster configuration and whether it is hot standby or cold standby).

Is it possible to express such information in, for example, a related list or relationship between CIs? When I looked it up, there was a relation type called Cluster of.

If you have any information, please let me know.

[Hitoshi Ozawa]

Discovery is able to detect some clustered software. Check Discovery documentation to find which cluster is supported by Discovery and information entered into cmdb database.

e.g.

Microsoft SQL Server cluster

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/discovery/concept/c_Cl...

Redhat cluster

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/discovery/concept/red-...

[K_ Morita · Accepted solution]

Ozawa-san
thank you for your answer. The information you provided was very helpful to me.