How to provide precedence to Service graph connector SCCM over SGC-Intune for "assgned_to" field
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3 weeks ago
Hi All,
How to provide precedence to Service graph connector SCCM over SGC-Intune for "assgned_to" field
I created reconcilation rule for SGC-SCCM and added "assgned_to" attribute with 50 priority and don't have any other rules but still the Assigned to field is overriding from SGC-Intune discovery,
How can I control only assigned_to attribute without affecting other field mappings
I am new to Reconciliation rules, could you please help on the above issue
Thanks
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3 weeks ago
Hi @Shantharao ,
If you have configured the reconciliation rules for the correct CI class, your setup should work. However, there is one more thing to be aware of:
By default, the system property "glide.reconciliation.override.null" is set to true. This means that even a lower priority source (or a source with no reconciliation rule) can still populate a field if it is empty/null in the CMDB. So in your case, SG-Intune will only be able to write the "assigned_to" field if it has no value already set in the record.
Once SG-SCCM populates the "assigned_to" field, SG-Intune will no longer be able to override it since SCCM has higher priority.
If you want to completely prevent lower priority sources (like SG-Intune) from writing even to empty fields, you can set this property to false:
> System Properties → glide.reconciliation.override.null → set to false
With this set to false, only sources that have a reconciliation rule with sufficient priority will be allowed to write field values — even if the field is currently empty.
Note: Be cautious when changing this property as it is a global setting and will affect all CI classes and data sources across your CMDB, not just the ones you have defined rules for.
If this helped you please do mark it as helpful and accept the solution
Thanks,
Vishnu
