How to read the Suggested relationships in ServiceNow?

Suggy
Giga Sage

How to read the Suggested relationships in ServiceNow? From top to bottom, or from bottom to top?

 

Consider this OOB suggested relationship. It is clear that Unix server 'RUNS' the Database (so I assume we always needs from top to bottom)

Suggy_0-1708543645634.png

 

Now consider reading this with same logic (reading from top to bottom)

it would be like this. Business capability 'PROVIDED BY' Business Application. But this is WRONG.

Suggy_2-1708543781123.png

Its wrong because, Business capability 'PROVIDES' Business Application (as per CSDM, see below)

Suggy_3-1708543903562.png

 

So question is, how exactly to read the data in 'Suggested relationships' table? 

 

1 ACCEPTED SOLUTION

Ashok Sasidhara
Tera Sage
Tera Sage

Go to CI class manager, open the required CI class and click on the 'Suggested relationships' tab. This will give a better visualization of the suggested relationships as indicated in the attached screenshot.

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5 REPLIES 5

Suggy
Giga Sage

Anyone 🙂

hi, I have already read that but that doesnt answer my question 🙂

Ashok Sasidhara
Tera Sage
Tera Sage

Go to CI class manager, open the required CI class and click on the 'Suggested relationships' tab. This will give a better visualization of the suggested relationships as indicated in the attached screenshot.