How to Report on age of ticket per quarter of the year

[Joshua Comeau]

Looking to find the timeline of when a ticket from opened to closed how to display that data?

I am working on a report it is showing same day, 2 days, 2-5 days, 5-7 days, 1-2 weeks, 2-4 weeks, 1-2 months
per quarter of the year

but the data is incorrect how to report on home office build operations closed sctasks same day, 2 days, 2-5 days, 5-7 days, 1-2 weeks, 2-4 weeks, 1-2 months per quarter of the year

EX:

[AndersBGS]

Hi @Joshua Comeau ,

First of all, to change the timeframe you need to create a report range to match the timeframe. Furthermore, you state that the data is incorrect - what do you mean by this? 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Joshua Comeau]

@AndersBGS It is showing only 8 closed on the same day but I have checked the closed and opened fields and noticed that more have been closed.

[Joshua Comeau · Accepted solution]

Group by business duration was the solution