HI Community I have a requirement that if i select a configuration item in change then particular cis have to be added in to affected cis section of change ticket . how can i do it with out hard coding .
Hello, Serial numbers flip when a new Asset is installed. Name may stay the same when a new asset is added, causing the serial number to be overwritten but different serial number type. Configuration item initially populates the serial number with va...
I'm trying to return a set of data from our CMDB table, and it works fine in the API explorer. However, when I run the same query in a python script I'm using, I don't get the the fields I'm asking for. API Explorer:Call: GET https://redacted.service...
I am pursuing on find out how to create a generic Hub Portal Account for an IPad; That will be centralized in the Hub and used by Employees to submit Service Requests for IT support and Assets. Any ideas?
Hi, Post running a successful AWS Discovery, I'm unable to check the pattern log generated from the Discovery Log: Exploring CI Pattern, Pattern name: Amazon AWS - NIC (LP) - Orchestrator Page 1 executed under us-east-1 , To Check Pattern Log Press H...
We have a need to do full reboot of CMDB and reconfigure data sources. But there are some CIs which were referenced in incidents and change. After reconfiguration, same CIs will come to SN but with different sys_id. What will happen to CIs that were ...
I have a command output in discovery pattern and the output I want to run for another command, how should I use one command output in other step and it is dynamic and it can be more than 3 or 4.
Hi , Is there any table from where I can fetch the following attributes in regards to CMDB CI classes ?1) Immediate Parent Class.2) Sources.
Hello, We have set up cloud discovery and using cross assumed role but this only works for midservers that are in the account we are discovering. Do we have to deploy midservers in every account in order to discover the cloud resources in each accoun...
Hi, We have a requirement to mention the different Business Services under one ServiceNow catalog. As of now, we are using the below-given scripting code so that free support case business services can be popped up when we create a new ticket via Cat...
I am attempting to Top Down Discovery. The pre-built identification section for Citrix Netscaler is passing, but when the connection is being runs its returning "failed skips" Here's the first step error:- HTTP Type: ADDRESS ERROR: Feature not suppor...
Hi community can anyone help me with this step present in IIS Virtual Directory discovery pattern. Here in step 4 they are setting a parameter as 'nicename' I am not able find where it is coming from?
Hello team,Good day Can anyone share latest interview questions of Service now development and CMDB Thanks & RegardsBhavana
hi: Has anyone implemented network Discovery using TACACs as the authenticating method for the credentials? any help would be greatly appreciated. Carlos
The CI Relations formatter on a CI shows relationships with other CIs.I just want to see the relations to CI's with operational status = operational, i think i should edit the ng_ci_relations.xml file, but i cant find it. Is there a way to filter the...
