Dell Elastic Cloud Storage Discovery
Hello, Has anyone managed to discover Dell Elastic Cloud Storage? I have been trying SNMP but that doesn't seem to be working. Please advise. Thanks!
Forum Posts
Resolved! What are these tables CI/User and CI/Group [cmdb_rel_user_type] [cmdb_rel_group_type]
What are these tables? What's the use of them? I mean practically how are people using these tables? CI/User Relationship Types [cmdb_rel_user_type]andCI/Group Relationship Types [cmdb_rel_group_type]
Staging model for intsances - How many instances needed and recommended by serviceNow
Hello All, I was asking about which is the most practical and optimum number of instances needed as a staging instances before PROD and after DEV.I have 3 models seen so far:Model one: having DEV, then TEST (for testers), then UAT (for business), and...
Can we create multiple CI's records by submitting one catalog item form?
I need to create multiple CI's records for Two CMDB CI class table (cmdb_ci_db_mssql_instance & cmdb_ci_cloud_database) . I have automated this catalog item by flow , in flow I have mapped catalog item variables with table fields. Now, it is creatin...
Cisco UCS discovery error
Discovering Cisco UCS we are getting an error message that is confusing. The pattern is executing and shows green / success across the board. However we show an error in the discovery, Error in Horizontal Discovery Sensor for Horizontal Patt...
Service Graph connector for Microsoft azure data import for Cloud database
Hi Team, We have done Integration between Azure and ServiceNow using the Service Graph connector for Azure. Most of the data sources are running fine but for some of the data sources. The job to load data is getting cancelled and giving below error. ...
Retirement of Server - how to handle end points in Service Maps ?
Hello,We have some servers that are in the retirement process. We are wondering how we should manage End Points related to these servers in Service Maps. We could see that retired End Points put in Retired Install Status are still showing up on the m...
Clarification and Solution Request for Dual "Is Virtual" Fields in ServiceNow
Dear ServiceNow Team, I hope this message finds you well. Today, we discovered an interesting issue in our ServiceNow instance. We noticed that there are two different "Is Virtual" fields present: Is Virtual (Virtual): This is an attribute in the Con...
Scheduled job "Update Query Based Services" remove records from svc_ci_assoc
The scheduled job invoke the below code. This code is not visible for admins then we cannot see how works. In our instance we have several technical service offerings related to Dynamic CI groups and these have cmdb groups. Our intention is to synch...
How to identify if a server is hosted in cloud vs onprem in cmdb_ci_server table.....
We have servers hosted in on premise, few on google cloud, few in Azure, few in AWS etc. If we go to cmdb_ci_server table, is there a way to identify where the server is hosted?
Resolved! How to fill out a catalog variable (Fixed list) from a script
Noticed with the following script it is filling out the variable but creating its own choice on the sctask level instead of using the existing variable choice: EX: Script:try{ //DO NOT TOUCHvar cartId = GlideGuid.generate(null); //CartID Generates //...
Jamf Error
I recently installed the Jamf Service Graph Connector in our DEV environment. I have a new set of credentials that we created for this. They allow me to log into our Jamf instance. When I set up the service graph connector and run the "Test Load 20 R...
Task 14: Configure Remediation (Utah) validation fail
Task Validation fails with following error. Did you click on 'Orphan CIs' from the dashboard and locate the orphan task 'AUS01-EXCH'? Did you run remediation on the task? View the Remediate Capabilities section of this Now Learning course for more as...
Import Set API "insertMultiple" Creates Empty Records Despite Valid Payload
I'm facing an issue with the Import Set API insertMultiple endpoint (/api/now/import/{stagingTableName}/insertMultiple). I'm using a Flow to call the API, the records appear in my import set table with a status of "inserted." However, all the field v...
Database view query from sys ID
hello everyone,I would like to know that I use database view in the form page, but the sys_id of database view record is not the sys_id commonly used by the system. If I need to query data through the sys_id of database view record, What should I do,...
