Hello, We have several CIs that are onboarded and attached to the proper hardware asset however they do not have an IP address. When discover searches our network since they do not have an IP, it creates a new CI however without a serial number. As t...
We have been going through Windows-Identity probe which is for retrieving windows server Serial Number .we have seen that there are many below Serial Number types available in this Probe to collect different serial number information.we wanted to kn...
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Hi All, Server ci must be entered as manual before discovery at customer request.IRE should operate exactly when discovering later.The customer does not manage the serial number for the server, and the hostname may be duplicated.Because the ip addres...
Hi All,Good evening !! We have a custom flow which inserts business service records. It also inserts key-value records if not found already in cmdb key value table and if already present, it updates them. Has anyone ever faced this issue ? Sorry, I k...
Hi All, We recently upgraded to Xanadu Patch 6 and post that SG-Crowdstrike is not pulling data from the source. there are no errors in the Import logs and connection & Credential aliases are not changed. Please help in finding the cause.
I am considering modifying the IRE identification rule for Network Adapters (cmdb_ci_network_adapter) to use only the mac address instead of the default mac address and name. Has anyone done this before, or can think of any unintended consequences f...
Hello Team, I hope you all are doing well. I am new to CMDB BAU, my location is Noida i want a practice training to understand ongoing CMDB activity and want to be skilled enough to work on development user story.I am looking for someone whom with...
Hello all,I am trying to load POTS line from 3 different vendor and trying to identify the right able to use in CMDB. Can anyone make me some suggestion based on their experience?
We recently configured the Intune Service Graph Connector. While running the scheduled import, no records are being inserted into the CMDB. The source data is successfully received and available in the Staging/Import tables. However, once the import ...
We have configured the Service Graph Connector for Azure for the customer and OOTB, it has this relationship built: Cloud Database [cmdb_ci_cloud_database] -> Azure Datacenter [cmdb_ci_azure_datacenter] -> Resource Group [cmdb_ci_resource_group]. The...
Question 1) When a Child CI is inserted and has a discovery source of "SCCM", and is linked to a parent CI, does the Parent CI also be populated as "SCCM"? or should it be left empty?Question 2) Vice Versa.
Good afternoon, allI am wonder if anybody ever resolve this issue. I am really thanks for anyone able to provide directions. I have a integration set up like below: REST API-> Data Stream Action-> data source->IH ETL. In data stream splitter steps,...
How to enforce IRE engine when manually entering/updating CMDB data? Scenario - Many users are manually creating/updating CIs. I need to enforce IRE for this manual changes/updates. PS - I just know that createOrUpdateCi() should be used. But looki...
How do I get Relationship Health Scores to populate with CMDB Workspace? The orphan relationships says failure threshold reached. What does this mean? Duplicate relationships, orphan relationships, relationships not compliant with suggested relations...
