i want to send a notification

[taahamushtaq]

I want to send a notification to user who is in assigned_to field of sc_task "catalog task" table once it is closed.

But i am not able to achieve it. I am not able to send it

[Jake Sadler]

Hi @taahamushtaq,

Make sure the "assigned to" user has an email address and make sure the condition contains "state changes to closed".

Thanks

Jake

[taahamushtaq]

i am triggering the notification through event. And the user does has mail id, still it is not working

[Jake Sadler]

@taahamushtaq is the event being fired? Check the event log. 

Ensure the the script firing the event is correct. 

If it still does not work, try passing the recipient email address to parm1 of the event and ticking parm1 contains recipient.

Thanks

Jake

[taahamushtaq]

if i am triggering the event through workflow then you want me to pass the parameter in workflow 

and then get it in mail notification