Identification and Reconciliation rule

[Service now11]

Hi,

What are the steps for creating Identification and Reconciliation rules in the CMDB to solve duplication problems, avoid duplication, and maintain a correct CMDB?

Please provide the steps for the IRE (Identification and Reconciliation Engine) rule and the Inclusion rule.

Thanks.

[Dr Atul G- LNG]

Hi @Service now11 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

Also i recommend, to go through the CMDB Micro cert, that will be more helpful.

[Ashok Sasidhara]

I have given a detailed explanation about CMDB IRE in the following article:

https://servicenowguru.com/cmdb/servicenow-cmdb-identification-and-reconciliation-engine-ire/