In CMDB Ci workspace, New CI tile date is not getting updated as shown

[Burra Mounika]

In CMDB Ci workspace, New CI tile date is not getting updated as shown in the below image.

But in the background it is configured as expected like(april 15)this is how it is configured (Please check below image).Not sure why it is showing in the work space wrongly.

After November2023 to till date unable to select the date from date picker as it is disabled(please check below image)

Please help me in this

[AJ-TechTrek]

HI @Burra Mounika ,

Please refresh the CMDB Workspace as well as check you have the CMDB Admin [sn_cmdb_admin] and the CMDB Editor [sn_cmdb_editor]  to modify the CMDB Workspace.

Also sometimes , this is due to that, there is no Ci created yesterday.

Also refer the below documentation for Modification of CMDB workspace.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

ITOM Whatsapp Group: https://chat.whatsapp.com/GjdfsojYaZrDCShBWAeUJ2

[Burra Mounika]

Hi Ajay,

there are many CI's which has been created from november 22 2023.but its not showing up in the workspace

Can you help me what might be the issue.

[kjain]

Hello, did you find a solution to the issue