The CI Relations formatter on a CI shows relationships with other CIs i.e. as recorded in the cmdb_rel_ci table. It also shows relationships with users (from cmdb_rel_person) and groups (cmdb_rel_group). Is there a system-wide way to limit it to jus...
Hello everyone, Many users on the ServiceNow community platform rely on binding and printing services for various reasons, such as creating physical copies of important documents, reports, or project materials. However, there is currently limited inf...
Only CMDB group should be allowed to delete the relationships records in table (cmdb_rel_ci) which are coming from the table cmdb_ci_service_discovered.
I created a Dynamic CI Group that used a Saved CMDB Query from the CMDB Group. However, when I look at the dependency map for one of the Queries CI records, it does not show any of the relationships it should have (according to CI Class Managers Sugg...
Can we restrict MultiSource CMDB to a CMDB class like CMDB CI computer or CMDB CI Server?
Hello Team a regularly computer/server data coming in where the location is set but the Region field is empty.any suggestion on how can i solve this ?
I'm trying to create a button in an email notification that links to the SLA ticket. I currently have an email script for a "button bar" that contains buttons linking to the ticket, SN and a KB article. Just trying to only add an SLA ticket link butt...
Hi All, we are currently operationalising CMDB Data Manager and have learnt that the association between the data manager task and CI gets deleted when the task is completed. This seems dumb. It becomes difficult to identify what retired a CI because...
Hello I have found some unresolved references, means"cmdb_ci.assigned_to" - has a sys_idbut this sys_id does not exists into to "sys_user" table 2 questions: how this can happen, I tried different scenarios but could not reach this unresolved refe...
Hi all ,as i admin i can able to see the computers data in filter navigator but i gave the role one user ,Asset ,import _admin and ITIL also but the computers are not visible for users as a admin i can see this itil user with asset role not visible...
how can we import report names from Power BI and populate those in ServiceNow in custom tablehow to integrate this and what could be the pre-requisites?
Hi guys. I found that putting [code]~[code] in additional comments results in hypertext.I also found that you can't make it hypertext without [code]~[code]. When I write a URL in the additional comment field without code, is there a way to automatica...
Hi Team,We are using ServiceNow Utah version and in data certification schedule form when selecting user field or group field under Assignment type then "Assign to" field tree picker popup window is coming as blank window. Kindly help if anybody has ...
Hi All,We're currently processing Change Requests and Incidents without selecting the relevant configuration item.As such, this results in poor MI for reports, poor confidence in our Service Awareness, etc.We have approached the Change Manager and In...
