Create a Hub Portal Account for an IPad
I am pursuing on find out how to create a generic Hub Portal Account for an IPad; That will be centralized in the Hub and used by Employees to submit Service Requests for IT support and Assets. Any ideas?
Forum Posts
Resolved! Unable to check pattern log due to lengthy URL
Hi, Post running a successful AWS Discovery, I'm unable to check the pattern log generated from the Discovery Log: Exploring CI Pattern, Pattern name: Amazon AWS - NIC (LP) - Orchestrator Page 1 executed under us-east-1 , To Check Pattern Log Press H...
How to fix CI references on incident/change after CI recreated?
We have a need to do full reboot of CMDB and reconfigure data sources. But there are some CIs which were referenced in incidents and change. After reconfiguration, same CIs will come to SN but with different sys_id. What will happen to CIs that were ...
Discovery pattern
I have a command output in discovery pattern and the output I want to run for another command, how should I use one command output in other step and it is dynamic and it can be more than 3 or 4.
CMDB CI classes
Hi , Is there any table from where I can fetch the following attributes in regards to CMDB CI classes ?1) Immediate Parent Class.2) Sources.
AWS Cloud Discovery
Hello, We have set up cloud discovery and using cross assumed role but this only works for midservers that are in the account we are discovering. Do we have to deploy midservers in every account in order to discover the cloud resources in each accoun...
Resolved! Catalog Requests
Hi, We have a requirement to mention the different Business Services under one ServiceNow catalog. As of now, we are using the below-given scripting code so that free support case business services can be popped up when we create a new ticket via Cat...
Cirtrix Netscaler Connection Section
I am attempting to Top Down Discovery. The pre-built identification section for Citrix Netscaler is passing, but when the connection is being runs its returning "failed skips" Here's the first step error:- HTTP Type: ADDRESS ERROR: Feature not suppor...
IIS Virtual Directory Discovery Pattern 'nicename' information
Hi community can anyone help me with this step present in IIS Virtual Directory discovery pattern. Here in step 4 they are setting a parameter as 'nicename' I am not able find where it is coming from?
Resolved! Servicenow devlopment and cmdb interview queations
Hello team,Good day Can anyone share latest interview questions of Service now development and CMDB Thanks & RegardsBhavana
Network Discovery : using TACACs for credential authenticating
hi: Has anyone implemented network Discovery using TACACs as the authenticating method for the credentials? any help would be greatly appreciated. Carlos
Resolved! Reboot date for windows
Hi community, I'm wondering why in the ootb discovery for OS, we do not find similar information across different OS. I understand that attributes specific for 1 OS are not visible everywhere. But what about reboot time ? On linux, an attribute call...
Resolved! Why a custom attribute created on parent CMDB table, creates the attribute on all its Child tables?
When a custom field created on parent CMDB table, it creates the same custom field on all child tables.Ex: I create a field 'u_test' on cmdb_ci_server, it then created this field explicitly on all its child tables (like on windows, linux, solaris tab...
GitHub Enterprise Server Discovery
Has anyone ever setup Discovery for GitHub Enterprise Server? I suspect it would be a lot of customization since it is a self-contained virtual appliance. https://docs.github.com/en/enterprise-server@3.10/admin/overview/system-overview Thanks for any...
Talend job discovery
Hello all, Our company has started wanting to track all talend jobs for use in change control and incident management. We're wondering what the best options would be for discovery of these jobs and what class they should be identified as. Our curren...