How to delete records on Quick Links from the table: sn_cmdb_ws_quick_links?Delete Operation that we see on the List and form view doesn't work. Active field is also not working as expected (It doesn't switch from False state to True).Kindly suggest.
Hello Community, We recently implemented ServiceNow Discovery and have a few questions about how Discovery maps Hardware Model data. We noticed that our Discovery user is creating Hardware Models, but we're not sure if the data is landing in the corr...
I would like to understand what ServiceNow uses for discovery and how it differs from SNMP based Discovery. We want to understand why SNMP is not the default mechanism and what we would get or miss if we were to use SNMP as default. For ex:- if we a...
Hi, i need to create CMDB Data Manager policy to automatically process CIs life cycle event along with the policy type and filter criteria. When an IP Address is assigned to a DNS-Name, the status of the DNS-Name shall be automatically set to "instal...
We have an issue with discovery of Wyse thin clients. The responses from similiar clients are inconsistent.An example is we have 2 Wyse 3040 clients both running ThinOS 2211. We have a pattern to identify these and add them to the CMDB and it works f...
Hi I get some duplicates reported on my Business Application table.The problem is that the one has been created with a false name, identical to an existing one.Since the Identification Rule is only based on the Name attribute, renaming the one should...
while we do e-bonding lots of records get created from different instances , I want to know is there any data limit for cmdb , such that it can handle this many records? any limit?
Hi All, We are working to find duplicate CIs present in system which are not identified by system to create deduplicate tasks. Some of class we excluded as its expected to have same display name in that particular class Ex : cmdb_ci_app_server_tomca...
Hello all, I have been working as a CMDB Admin for a year and a half now.We are discovering computers, window and Linux servers, switches, routers, access points, firewalls, F5s.I have setup data manager to retire and archive CIs.I've turned on the n...
Please excuse my lack of knowledge in this space as I'm just getting more familiar with using RTE. Some existing posts mention transform maps, but I'm using Robust Import Set Transformer, not a Transform Map. Is there an RTE entity operation, or som...
Hi Guys, We wanted to remove stale records from cmdb_rel_ci table, we would like to know what criteria can use to remove stale relationships records. We have been thinking below criteriaCriteria 1 : Parent CI is retired AND Parent's most recent disco...
hi, the ECC Sender Files have grown quite a lot in the MID server (18Gb in one folder alone), I have a couple of questions about them: a) Is there any issues in deleting a portion of them?b) in the case the answer to question a) is "yes", I am assumi...
I have a duplicate Tomcat Application Sever created in the CMDB. i.e. one Tomcat application server (cmdb_ci_app_server_tomcat) has duplicate records created. Updated the dependent identifier for the class but when I ran the duplicate job, it did no...
Hello All,Can anyone suggest a practice to handle Orphan CIs. Kind Regards,SarthsShri21
Hi ServiceNow Community,I've spent hours searching for a sample/dummy CMDB dataset for our in-house project but couldn't find anything relevanCould anyone please share one or guide me on where to find it? Any suggestions would be greatly appreciated....