Is CMDB Data manager paid plugin?

[dvass0107]

Folks,

 Our org want to implement CMDB Datamanager , and want to proceed if there is not financial investment not involved. 

Please let me know if we have to pay for any plugin purchase to implement the same?

Regards,

Srinivas

[Dr Atul G- LNG]

Hi @dvass0107 

I think it’s free since it comes OOTB with CMDB workspace in ServiceNow, but as a rule of thumb, whenever we talk about cost or licensing, it’s better to involve your ServiceNow account manager to confirm.

[Nikhil Bajaj9]

Hi @dvass0107 ,

No plugin with this name:-

Regards,

Nikhil Bajaj

[AJ-TechTrek · Accepted solution]

Hi @dvass0107 ,

CMDB Data Manager is not a paid add-on — it is included at no additional licensing cost if you already have a ServiceNow ITOM Visibility subscription (which covers CMDB, Discovery, Service Mapping, etc.).

Key Points:
* CMDB Data Manager is part of the CMDB and ITOM stack starting from the Orlando release and enhanced in later releases.
* You do not need to purchase a separate plugin license if your organization already has ITOM Visibility entitlement.
* If you only have ITSM without ITOM Visibility, you may not be entitled to the CMDB Data Manager features (especially automated CI lifecycle rules, staleness, retirement, etc.), and ServiceNow might require an ITOM Visibility license.

* The plugin name is:
* CMDB Data Manager [com.snc.cmdb.data_manager] — available via Plugin Activation (may require request to ServiceNow admin).

* Activation can be done via System Definition → Plugins, but if you’re not licensed for ITOM Visibility, activation will be blocked.

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