Hello, i have a question about the CMDB Services Tables. For my understanding we the Table cmdb_ci_service which contains all types of services e.g. Application Services, Business Services, Technical Services. In this table every record has a field c...
When creating a report to show recently discovered cis that have a Model ID, I still get many results that have no model ID. Model ID actually shows as empty. Is there a workaround for this? I'm not sure if this is the proper location. I was think...
Hello, I am looking for good documentation which can elevate my User Requirement list subjects. Currently we have drafted user requirements with respect to CMDB implementation, but it would be helpful to have some supporting examples to improve the q...
I am unable to create new record in cmdb_ci_hardware,cmdb_ci_cluster table I am getting error a related ci will not be created as the asset ci classification doesnt exist
How to create change template and add 3 -4 task to the CR when this template is applied to CR
Hello Experts, Do we have a way to install MID server in the PDI's ? Has anyone tried it. RegardsNilanjan
We are receiving new duplicate tasks created when there is only one active CI and the other record is empty. Why would this occur? One oddity is that a relationship was defined in some classes. I reviewed the CI with the relationship noted, but noth...
Hello, I have trouble getting the model categories to correctly display on the User. We want to make it so that we can see what specific assets are deployed to the user. I went to the form layout and chose "Asset -> Assigned To" which I think is the ...
Hello, I would like to create a report for our Service Desk. They would like a report that pulls all activity from the Task table as well as the Interaction table so that they may track any trends. I have created a database view between the task ta...
I wanna make sure that I am setting up the correct required fields for each CMDB Class but I would like to know too if there are some best practices about this
We get around 8,000 of these errors every day. How can we fix this?
Hi All, Im working in my PDI trying to understand Life Cycle Stages and Status in the location table - cmn_location_listWhen trying to update Life Cycle Stages field I get error message "invalid life cycle stage and stage status combination error mes...
We have a requirement, where we need to merge two tables based on OA(s) column, where OA is a List Collector field on table A (Highlighted in green as shown in SC).Table B is highlighted in Blue, based on OA(S) field we have to pull data from table ...
Hi,Recently I created A 'NEW' UI action on 'Product Model' Related Banner List. After clicking 'NEW', I am able to create new product model. After submitting the form I want Model Number Field to be auto populated with sys_id of the record. I want s...
I am creating a Ticket Template for Incident under INCIDENT TABLE in ServiceNow however my needed fields are missing such as Work Notes, additional comments etc. I tried creating a template under Catalog Task and fields there are complete. Here ...
