why I am getting install count is 0 and status is installed in software package table cmdb_ci_spkg. I got this script in system UI > script include > SoftwareLicenseManager /** * Install counts / License count management of the following three ta...
Hi! Whike looking at plugins I noticed this one this https://store.servicenow.com/sn_appstore_store.do#!/store/application/97e04562072020107add6a77c4a9351a/1.0.3 Observability Commons for CMDB The summary doesn't say much: Summary Contains t...
Hi Folks!!My client has requested to set up a permanent filter on Lookup List for Product Line when I select Manufacturer or Vendor to show only manufacturer or vendor from the core_company table, which is not possible as of today by me. To give a li...
We're attempting to incorporate Mac and iOS devices into the CMDB via the Service Graph Connector for Jamf. We've walked through the Jamf SG setup, everything went fine until we tested the connection. When using the Pro API, we get the following erro...
Attribute Name is - Validated systems. Field type- Drop down Choice values- true/false classes in which we need to add the field-- Servers and Network class
Hi All I have an interesting scenario where a customer wants to manage the operations of a number of non -IT items in the CMDB. I would like to know where should i extend off? Some more criteria/ background There is no need to generate a dependency...
Hello existing users of Multisource CMDB. I know we are not supposed to ask licensing related question on this forum, but ....... We are looking to use Multisource CMDB. We do not have a Discovery License. Our ServiceNow Account manager is telling us...
Hi, I'm trying to run a csv data source through IH ETL but its only previewing and updating 100 records out of 814 in the csv file..Anyone else had this problem? Its working fine when I just run it as a normal import set. Thanks, JW
I'd like to install software on a virtual machine using Ansible and register this software as records in CMDB. How can I do this?
Hello All, As per OOB, When CI with Physical model with tracking strategy as 'Leave to Category' is created, an asset is created. When the same CI is updated with a model(Virtual) with asset tracking strategy 'Do not create assets', the old asset is ...
Hi Team, Host CPU utilization is crossed 100% at my Instance which is used at my Organization. Because of that MID servers which are hosted on that particular host are going down on daily basis. How to reduce the utilization on that particular host. ...
I'm trying to import PCs via SG-SCCM, but these PCs are from OEM vendor, thus they don't have a well-defined Serial Number field, actually, its value is "To be Filled by O.E.M". I've tried to change the IRE rules for this case, to force the reconcil...
I am configured this SCCM Server instance in Client Software Distribution on yyy instance Same setup we have in xxx instance and getting discovered in production. Is that will run through any mid server ?
After the imports many assets show their asset tags as "default string" or empty. How can we default these assets to show the serial numbers when there are no valid asset tags?
We are currently rolling out ServiceNow Asset Management but are having issues around the CMDB. For example, under my user profile it shows me as having several assets 'Assigned to' me. Admittedly I may have logged into these devices, and may have e...
