Is there a list IOT devices which can discover

Rakesh75 · ‎02-15-2022

How can we create records and maintain the same for our IOT devices. Is there a List of IOT device which are supported OOB.

Community Alums · ‎02-15-2022

Hi Rakesh,

I assume you loaded the respective CMDB Class Update or are on the version where the IOT class is already in? A generic list of devices you can discover I haven't found so far. This depends strongly on the device type.

Example, medical devices often come with standard PC with a Windows Version (usually outdated :-)). So this you would be able to discover, but sometime they are simply locked down entirely.

Other IOT devices like sensors you dont have any standard pattern, so you would need to design one. But the number of sensor types is endless.

So any specific you are looking for? I'm currently looking for Cisco IP Phone patterns where I'm also struggeling.

Best regards,

Frank

Rakesh75 · ‎02-17-2022

Hi Frank,

Really appreciate your reply here and sorry for the delay, As per the below link we see the IOT device which is supported

Fitness trackers
Health sensors
Smart thermostats
Air-quality sensors
Smart door locks
Audio assistants
Wireless printers
VOIP phones
Smart lighting
Crash sensors
Home-energy monitoring and control
Smart appliances
Smart smoke detectors

https://www.servicenow.com/products/connected-operations/what-is-iot.html

We have multiple IOT devices like at the cafeteria, we do have smart refrigerators that grow vegetables and so on.

So our intention is to update or link those devices with CMDB. So need your expertise on how we can push them into CMDB. Because we do know

There is no Specific Pattern or Probe design in OOB through which we can discover the IOT device. However, System OID is likely the best option to discover the device.