Is there a list IOT devices which can discover

Rakesh75
Kilo Explorer

‎02-15-2022 07:37 AM

How can we create records and maintain the same for our IOT devices. Is there a List of IOT device which are supported OOB.

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Community Alums
Not applicable

‎02-15-2022 09:02 PM

Hi Rakesh,

I assume you loaded the respective CMDB Class Update or are on the version where the IOT class is already in? A generic list of devices you can discover I haven't found so far. This depends strongly on the device type.

Example, medical devices often come with standard PC with a Windows Version (usually outdated :-)). So this you would be able to discover, but sometime they are simply locked down entirely.

Other IOT devices like sensors you dont have any standard pattern, so you would need to design one. But the number of sensor types is endless.

So any specific you are looking for? I'm currently looking for Cisco IP Phone patterns where I'm also struggeling.

Best regards,

Frank

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Rakesh75
Kilo Explorer

‎02-17-2022 12:43 AM

Hi Frank,

 

Really appreciate your reply here and sorry for the delay,  As per the below link we see the IOT device which is supported

 

  • Fitness trackers
  • Health sensors
  • Smart thermostats
  • Air-quality sensors
  • Smart door locks
  • Audio assistants
  • Wireless printers
  • VOIP phones
  • Smart lighting
  • Crash sensors
  • Home-energy monitoring and control
  • Smart appliances
  • Smart smoke detectors

https://www.servicenow.com/products/connected-operations/what-is-iot.html

 

We have multiple IOT devices like at the cafeteria, we do have smart refrigerators that grow vegetables and so on.

So our intention is to update or link those devices with CMDB. So need your expertise on how we can push them into CMDB. Because we do know

There is no Specific Pattern or Probe design in OOB through which we can discover the IOT device. However, System OID is likely the best option to discover the device.

 

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