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Forum Posts

Duplication of CMDB Completeness Scorecard

Is it possible to create a copy of the CMDB Completeness scorecard and utilize it for a particular set of classes? We would want to keep the OOTB CMDB Health Dashboard and CMDB Completeness Scorecard as it is but we have requirement to have a separat...

Tania Biswas by Tera Contributor
  • 2478 Views
  • 9 replies
  • 4 helpfuls

Identification rules in CMDB and prioritization

Hi, We have got several integrations feeding our CMDB and I want to have a rule , that, when a CI is discoverable by Discovery (discovery source= servicenow), i dont want any other integration to write on the CI, I have created the following rule, an...

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lmundere by Kilo Sage
  • 2189 Views
  • 3 replies
  • 2 helpfuls

How can I tell what CMDB Group(s) a CI is in?

I've built a CMDB Query and then associated with a CMDB Group.  For the 200+ servers in this group, am I able to see the fact they are part of this group from within the Server Form? I hoped the related list called "CMDB Group Contains Configuration ...

JenR by Tera Contributor
  • 1342 Views
  • 1 replies
  • 3 helpfuls

Using Discovery Schedules to populate a specific field on CI's

Hello Currently we have Discovery schedules configured for different zones in our organisations Datacentres. I would like to be able to add a flag to devices based on the schedule which the discovered IP address sits. Therefore denoting the zone the ...

Steve Morse by Kilo Explorer
  • 1628 Views
  • 2 replies
  • 0 helpfuls

Importing excel data into multiple tables at the same time?

Hi,     I have an excel file that contains specific data about servers. The CIs that needs to be updated are in the Windows Server and Linux Server tables. If I run this with a transform map for cmdb_ci_server, other tables could get updated that sho...

jw9 by Tera Contributor
  • 1270 Views
  • 3 replies
  • 0 helpfuls

Column defined in table

I need to query sys_dictionary table and list all columns that reference to sys_user table. The challenge here is to list column only once. I do not want to list the child tables in my list.   For example, column defned in cmdb_ci_servers should be l...

Arjun Thakur by Tera Contributor
  • 1794 Views
  • 2 replies
  • 1 helpfuls

How can I export from the cmdb_ci table and include the sys_id?

I need to export any CIs created on the 20th February from the cmdb_ci table and I also need to include the sys_id of each record in the exported data. I cannot seem to find a way to include the sys_id field in to the list view. Any assistance would ...

glj0892 by Tera Expert
  • 2965 Views
  • 7 replies
  • 2 helpfuls

Pull info from Active Directory field into CMDB

Hello, looking for some suggestions/ideas to accomplish this:  In the properties of a Computer Object in Active Directory, there is a General tab.  On this tab, there is a field called Description.  This field is configured with unique information fo...

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Catherine12 by Tera Contributor
  • 1557 Views
  • 2 replies
  • 1 helpfuls