List View of Activity Stream is not coming Up?

[YashM]

Hello All,

I want to make the Activity Stream list view on the workspace, Can anyone guide me on this?

[Samaksh Wani · Accepted solution]

Hello @YashM 

Follow the Below Steps :-

1. In the Filter Navigator, enter sys_properties.list.
   The list of system properties displays.
2. To give agents the stacked view option (separate boxes for internal and external communications), search for and set the glide.ui.activity.journal.stacked property to true and ensure that no mandatory fields are present in the Activity stream.
   Note: Mandatory fields in the Activity stream prevent the stacked view option from displaying.
3. To give agents the option of using a rich text editor instead of a plain text editor in Activity stream, search for and set the glide.ui.journal.use_html property to true.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh