CMDB Query to locate application
Hi All,I have a application which is hosted on virtual machines on linux serversI need to build a query to query the running process on these linux servers to map the serviceThanks
Forum Posts
Resolved! Certification & Attestation Policies are not showing in CMDB Workspace when ported to new instance
Hi, We developed 5 Certification Policies in the CMBD Workspace (we're at Yokohama release), and these were captured in update sets in Dev instance. Next we loaded the update sets into Test instance, but when we go to the CMDB Workspace and drill dow...
Best Practice to handle Certification Elements that have failed Data certification Task
Hi All, We need to certify specific attributes as part of the Data certification Audit. In the Data Certification task, we can either Certify or Fail to Certify the elements ( Green Tick or Red Exclamation) with Comments. What is the best way to hand...
Import set IRE
i have an transform map script to insert data into corresponding tables now along with this i also want to trigger IRE how can i do so , i tried to change the existing code that but inst working and added a separate code in related lists for this but...
Data Certification Task Assignment
Is there a simple way to assign data certification task to multiple specific users?
Install location field is not populated in cmdb_sam_sw_install table
Hi Everyone, We are currently discovering assets using ServiceNow ACC. However, we're unable to retrieve the install location for most applications only a few are showing this information. Is there a way to address or fix this? We are in Xanudu r...
Task: Create iTunes Process Classifier
unable to complete the task as getting an error and unable to create the valid windows credentials
Resolved! CMDB Relationships
Hello,I would appreciate your assistance with the following matter: currently, the company I work for wishes to utilize CMDB as much as possible. The idea is that I now need to search for information about the tabs in the Related List, namely: Config...
Resolved! Discovery Nutanix Server
Hi All, i have to discovery 1500 Nutanix nodes is it possible through OOB "Nutanix Component" discovery patterns which is serverless or i have to configure discovery schedule based on the ip range set from (10.177.44.01 to 10.177.44.99) like that. ...
How to pick time series in KPI as the attested date in one of the CMDB table
Hi People,I have an issue where i cannot pick the time series in the KPI In Performance Analytics as the attested date in one of the CMDB table. Where it is picking only sys_created_on. how to pick time series as attested date.
Health Rules for Cloud Load Balancer
I am sharing the ask to implement as below with user acceptance please help me in complete this request step by step: Cloud Load Balancer As a CMDB Manager, I would like to add the health rules for Cloud Load Balancer to view the CMDB Health Dashboar...
Cisco C9500-48Y4C blanks out model number during Discovery, repeatedly
Annoying issue/mystery that I have been able to solve, I am hoping someone has found a fix. Situation: I have ONE Cisco IP Switch, Cisco Systems, Inc. Catalyst 9500 Series Switches C9500-48Y4C. I set the Manufacturer and Model ID manually and Discov...
Resolved! How to Retrieve Historical CMDB Health Scores Beyond 1-2 Months for Trend Analysis
Hi Community,I'm working on a time series chart to visualize the CMDB Health trend (covering Completeness, Correctness, and Compliance) over the past 6 to 12 months, broken down by CMDB Groups. Currently, I'm using data from the following tables:cmdb...
Barcode TrueView Question
currently reviewing the 'Barcode TrueView' Application Installation and Configuration Guide Template. I have a question regarding the integration user in ServiceNow: How is this user utilized, and do we need to get the password from the Barcode team ...
Change Request Form Takes Too Long to Load – Performance Issue
Hi Community,We’re facing a performance issue in our ServiceNow instance where the Change Request form takes an unusually long time to load whenever a user tries to open it. This delay is affecting user experience and productivity.Has anyone encount...
