Right now, our service mapping level sets as level 3 which means we can see three level deep in side of our services. Is it possible to adjust the level to 2? Where is the setting? Is it in the system property table?For example, the Consumes - Calcul...
Hi All,We are currently working on improving the relationship metrics on the CMDB Health Dashboard. The CMDB Health measures the health of CI relationships using distinct KPIs and metrics.1. Orphan Relationships:An orphan relationship occurs when a r...
what i have to do to enable or get the Nutanix discovery patterns in my PDI?? what plugins need to install to get the prism central nutanix patterns in my PDI
Hello everyone,We are currently building a CMDB through Discovery and data input.As we proceed with registration, one concern is how many records in the CMDB will start affecting performance.If performance is affected, I believe we need to consider p...
Events are not flowing from SolarWinds to ServiceNow instance using the SolarWinds Connector instance.Test Connector throws the error -Connection test failed: Method failed(/SolarWinds/InformationService/v3/Json/Query) with code: 405 The Solarwinds s...
Parent CI: Business Service or Technical ServiceChild CI: Managed APIFields: Portfolio, Taxonomy Node Challenge: As these fields need to be present on both parent and child for reporting purposes, we need to keep the data in sync; however, the dat...
Hi All,Do anyone implemented ServiceNow to Logicmonitor integration to create/remove Cis in Logic monitor based on state change of Incident ticket.Help me with the steps. Thanks,Prasant
Hi, I need to integrate with an external tool to populate data in CMDB for which I have used the ImportSet Multiple Insert API to get the data into the staging table.Now to process the data I have two choices either to go by Import Set or ETL. I wan...
how to edit / add more objects in Configuration item in incident tableSee below, here we want to add under telephony "Handset - Teams", "Handset - Analogue", "Handset - Wireless"Plus the current once we want to keep PABX & TeamsThank you
We have installed SG-SCCM to get computer records, but while importing the data we are getting error as "java.lang.IllegalArgumentException: Entity Field Mapping must have either a source field or referenced entityat com.google.common.base.Preconditi...
Hi All, We have recently completed the integration of Tanium with ServiceNow. Currently, we have multiple data sources feeding CI data for servers and computers, including Azure and AWS. Recently, we encountered a duplicate CI issue where both Tanium...
I would like to set up retirement for CIs that have not been discovered for at least 3 months using the CMDB Data Manager. When i attempt to create a Retirement definition, it is not allowing me to use the the filterFilters = Operational status = Ope...
Hi All, I want to hide a filter condition for a list view of a specific module without hiding magnifying search glass and filter. Please see the below screenshot for your reference. Thanks in advance! Best regards,Bhargav
We are trying to build a scoped app with one form having dropdown which lists the tables (from sys_db_object) and views(from sys_db_view). We are trying to exclude sys tables and sys views and we are able to achieve this with adding attributes in dic...
I noticed something In the CMDB Workspace dashboard. Under the management tab there is a space for "Rejected CI's". Can some one explains what generates these rejected CI's or break down what it means in simple terms? I cant seem to find any document...
