Hi All,I am getting an error "Invalid insert. Service with SN App Service ID: BSNXXXXXXX already exists." when I am trying to create a Business service. Could any one please help us why we are getting this issue and how can we resolve this issue. No...
Hello, We are required to add extra fields to the Intune connector via the flow and we have successfully done this for some of the fields, but we cannot get the IP address to populate. The fields are displaying 'Null' however there is and IP address ...
My problem is on an application pattern which is having this "ERROR: Process detection failed: Check that the process is running on the host, verify the CI has running processes on this port, and check the process strategy for the pattern section is...
Hi Team,i am new to CMDB could you please let me know how to decommission servers in ServiceNow.
Hi Team, I have a field which is OOB, and now I dont want to use that OOB field and instead of i have created new fiedld and I want to populate the value in it using patterns. there is already OOB pattern available and it is mapping oob field value t...
What is the difference between the data that populates the software installations and the running processes related tables on a server? Also, if there is a difference between the data, which one would be more accurate?for example, if there is a Micro...
I am trying to write several reports by cmdb class to add to a dashboard that would show orphaned CIs that don't appear in cmdb_ci_rel as a child record. I tried using related list condition but I believe that only looks for a parent Is there a reve...
Hi guys I'm new to ServiceNow, especially in CMDB but I have an issue on how to add ciCIclass to product model as needed. My understanding is that adding or creating a ci class can be done by usingCI Class Manager > Hierarchy > Add CI Class but I don...
Hi All, I am very new to ServicenNow and we are trying to compare VMWare Discovery to a PowerCLI script to fetch all the CI data from our Vcenter implementation. Basically we need to understand the licenses impact by using Discover vs. PowerCLI. Here...
Hi Folks Recently we migrated from the SCCM 2016 Integration plugin to the Service Graph SCCM Connector. After executing the connector, we noticed that only 7,000 out of 25,000 computers had a Discovery Source of ‘SG-SCCM’ the remaining 18,000 comput...
Hi Team, I am trying to identify the users who all are having edit access to CMDB tables and wanted to restrict their access to read only. What are the roles i need to consider to find the users list and limit their access to read only for CMDB in Se...
Hey! So we have the Service Graph Connector for Microsoft SCCM set up within our ServiceNow instance (via JDBC type using SQLServer format). It currently runs twice a week and these are the data sources we currently have:SG-SCCM Computer IdentitySG-...
Hello, We are trying to capture updates made to the dictionary table so created a business rule on the discovery table to capture the updates but it's only capturing when a manual change is made on the table not when an update coming via an update se...
Facing same issue https://www.servicenow.com/community/itom-forum/how-to-avoid-cisco-stack-network-device-configured-with-same-ip/m-p/942165
