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Choice values shows as duplicates on group by

Hello Experts,I have done a data import of CMDB CI records for Server Class CI's and it child classes like Windows, Linux, ESX, F5BigIP etc using excel spreadsheet.The data import was successful without any errors and all records got inserted. Howeve...

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somujit by Tera Contributor
  • 591 Views
  • 2 replies
  • 0 helpfuls

Resolved! Avoid Discovery creating Manufacturer Record

Hello Team, Just wondering, is there an easy way to stop creating Manufacturer record from Discovery?  I know this is OOB and can impact asset record, but our client have requirement. Please advise. Thanks, 

Sunny45 by Kilo Guru
  • 463 Views
  • 2 replies
  • 0 helpfuls

Building Work Instructions for tasks in Servicenow

We need to start building out work instructions for all the tasks done in Stockroom and updating CMDB.  Does Servicenow have somewhere with pre-built work instructions on all the standard tasks for updating information to the CMDB?  Like, Building an...

DH-Asset by Tera Contributor
  • 432 Views
  • 1 replies
  • 0 helpfuls

How many ways are there for Populating the CMDB ?

I am learning CMDB,At the first step of learning.... I am stuck. I read a lot of documentation and still can't figure out how many ways are there for importing data into CMDB. In the documentation below, it seems that all the options are listed. But ...

newhand by Mega Sage
  • 1013 Views
  • 1 replies
  • 4 helpfuls