Managing stole CIs - Update and archive process.

[Miguel Ferro]

Hello Guys,

I have 40 stole CIs in My DEV instance.

I want to do 2 action on those CIs.

 
1-) update all stole CI to stage and status = retires.

and alter that:

2-) Archive all CIs updated.

I know that I can do that via CMDB Data Manager and policy, but I dont’k how I can do that …

Do you have any step by step to help me ?

thanks.

[Runjay Patel]

Hi @Miguel Ferro ,

You can follow step by step guide to create CMDB Data Manager policy to retire CIs. Policy type you can select as Retire.

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/configuration-management/...

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

[Miguel Ferro]

Thanks for the reply, but I'm not managing to do this.
I'll explain step by step what I need.
Step 1 - I need to identify all the ICs with the metric = stalenss.
Step2- Update all these ICs to Status = Retired.
Step 3 - Archive these ICs.

Does anyone have a step by step on how to do this?
NOTE: It can be using CMDB Data Manager Query Build or any other way.