Hi All, I have updated CI from Old models to new models with transform map from 'on before' script.I am importing one spreadsheet with 2 columns(Old model SysID, New Model Sys ID).It is working fine but for few CIs Model IDs are updated even Model I...
Hello,Can you please help me with the below request?How I can inactive Model categories under Product Catalog > Product Model > Model CategoriesI wanted to inactive highlighted one because it doesn't have any value in it. Thanks
Good evening ServiceNow Community! I am currently working on a weird issue pertaining to view rights for dashboard reports. Originally, we had created a custom role that contained the cmdb_read role and then gave Everyone with that custom role view a...
Hello friends, We have a need to create the Hybrid identifier by performing query on the same table and lookup against some other table. But I am not able to prepare the IRE payload for the same. Do i need to state explicitly values/keys for Lookup i...
I have created a update set, want to delete it now.But the delete option is graded out.Please let me know how can we delete the update set.
HelloWe have a requirement to query and read the data from CMDB tables which is hosted on cloud. External application which reads data from CMDB is hosted on-prem. The volume of queries to CMDB tables will be in high. What is the best way to fetch th...
I have created a data source to create 100 hardware records, It is uploading all the fields correctly in the alm_hardware table except Configuration Item.All 100 computers model category is "Computer" when i create new hardware records via data sour...
Hi Everyone, What does "last scanned" attribute stands for SG-SCCM Software Data Source ?It is not documented anywhere in ServiceNow documentation. My understanding is : It is timestamp when SCCM scanned that software successfullyBelow is database q...
I'm currently getting buy-in from our Senior Management regarding the CMDB, however I cannot for the life of me understand where the following fits in:On our Incident table, each incident has a "Configuration Item" field (Presumably, this is the "App...
I want to create a new module under theconfiguration application > Server> eg: supermicros
To update the "Publish" UI action on the kb_knowledge form to maintain the current pages as the redirect, . The "Publish" UI action can only be seen by Admin, KB Owner, and revisor by default. When a user clicks "Publish," it sets the article in a st...
When i ran the discovery, am facing this issue for network switch, (CMDB Identification Error: Update failed with error: Error occurred during commit). so please help with the proper guidelines how to resolve this issue.
Dear All, There are nodes which are part of SRM are marked in Vcenter. While we are doing the Discovery of Vcenter where we can find the SRM Tagged status. As SRM nodes can not be discovery till the time they are active in DR site, but we can get th...
