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Delayed Execution of Asynchronous Business Rule in ServiceNow

Hi All, I've implemented asynchronous business rule that was triggered on Friday but didn't execute until Monday. Could someone help me in identifying the reason for this delay in execution? Thanks,Gowthaman J

Community Alums by Community Alums  
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  • 1 replies
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Resolved! Stale CI metric on the CMDB Dashboard - CMDB View

Hello all, I am seeing the classes below in the Stale CI metric on the CMDB Dashboard - CMDB View?Classes:VMware Virtual Machine InstanceESX Resource PoolVMware vCenter DatacenterVMware Virtual Machine TemplateCan anyone give me some advice on how th...

How to hide variables on widgets

I marked a few variables inactive on the portal and admin side, but it is still showing on my widgets tab. how to hide from there.(example project size)Attached is the screenshot for reference  Thanks

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Sonali01 by Tera Contributor
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  • 1 replies
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REST API GET method

I am integrating my lower instances with PROD to get the Business Application data.Now, all I need is just two fields data - name & number.But currently I am getting around 200+ fields data for each record which is not needed.Secondly, I am getting j...

Ankit GSK by Tera Contributor
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  • 1 helpfuls

Resolved! Service Graph Connector Test 20 load records error

Getting the following error when trying to load the data source any ideas? MID Server reported error: SQLState: nulljava.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Read timed out ClientConnectionId:com.microsoft.sqlserver.jdbc...

Resolved! about CSDM

According to CSDM, Application Service seems to be related to Technical Service Offering and Business Service Offering, But I couldn't find any related settings when looking at the actual Offering record or Application Service record(cmdb_ci_service_...

tmiya by Tera Expert
  • 529 Views
  • 3 replies
  • 1 helpfuls

CSDM Diagram for Desktop Software

In the "CSDM Data Model Examples" deck, found on NowCreate, I'm looking at slide 40.Is anyone or everyone registering INCs this way?I like the idea, but don't know if I understand it well yet.Here's my use case:Caller is experiencing an Outlook issue...

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Getting undefined values when I am triggering for event ?

Hi Everyone,when user goes on legal hold, then user is not eligible for purchase, then I need to trigger  a email. But I am getting undefined values and not able to trigger email,  when I am trying to using Info messages.Script: (function executeRule...

venugopal s by Tera Contributor
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Duplicate CIs and IRE

Hi Community,The IRE checks on duplicate CI's using the Identification rules. If a duplicate CI is found a de-duplication task is created. Processing this de-duplication task is dependent of 2 properties: Skip duplicates and Duplicate threshold (defa...

Ed Laar by Mega Guru
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  • 5 replies
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