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Forum Posts

Simple CMDB CI Class Query

Where is the cmdb_ci_security_device table?Is it part of a Plugin?If so Could you please tell me which plugin to look for?Thank you very much for your time and support! 

Service Graph Connector for Azure Multiple Region Complexity

We are preparing to implement SGC for Azure and our Azure Cloud Engineer is asking about the level of effort for configuring Azure.  They are utilizing multiple regions and they are concerned they must perform each of the 4 steps listed in the Servic...

BillyS by Tera Contributor
  • 1929 Views
  • 5 replies
  • 1 helpfuls

Create Credentials issue

when create credentials,  the validation cannot pass with error, is there any suggestions, thanks

LilyQ by Tera Contributor
  • 591 Views
  • 1 replies
  • 0 helpfuls

CMDB Health - Recommended fields

HiWe have few fields are added in Recommend metric for IP Switch ( IP Address, Operational Status,  ...).But only for Slave IP Switch, IP Address is missing in our system. We want to REMOVE Slave IP switch from Recommend metric for IP Address only. I...

Community Alums by Community Alums  
  • 797 Views
  • 1 replies
  • 0 helpfuls

Resolved! De-duplication template for multiple CI classes

I am trying create a de-duplication template to remediate in bulk, however I have De-Dupe tasks where one CI is from a CI class such as Computer or Windows Server, and then I have the other CI from the Unclassed Hardware class.  Which class do I use ...

Discover Huawei Wireless Access Points

Hi All, We are trying to discover Huawei Wireless Access Points(WAP's) and Controllers using SNMP Community String.  First i would like to know if Huawei is supported by Service now or not for WAP? If yes .Has anyone done this before ? I would like t...

sushantnrve by Tera Contributor
  • 1248 Views
  • 2 replies
  • 0 helpfuls

Unable to discovery MS SQL instance

Hi All,I am trying to discover SQL instance and there are many instance are discovered successfully into MSFT SQL Instance table  (cmdb_ci_db_mssql_instaance) . However, I am still not able to discover many instance which are active. There is also a ...

Data certification for Non-CMDB tables

We've a requirement to get non-cmdb tables data certified. As Data Certification application is going to be deprecated, do we need to use CMDB workspace Data manager policy to create certification tasks for non-CMDB tables?If CMDB data manager is the...