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06-30-2025 05:36 PM
I have a new CMDB specialist joined our team, and he has been assigned the cmdb_ms_admin role, but he is unable to manually create / remove Service Offering. Is there any specific role he needs to have?
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06-30-2025 05:50 PM
Hi @NavinD
As mentioned in ServiceNow docs, required roles to create/edit Service offerings are either service_author or portfolio_admin.
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06-30-2025 11:11 PM
Hi @NavinD ,
Please refer this article.
https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-builder/t...
Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.
Thanks and Regards,
Ved
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06-30-2025 05:50 PM
Hi @NavinD
As mentioned in ServiceNow docs, required roles to create/edit Service offerings are either service_author or portfolio_admin.
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06-30-2025 11:11 PM
Hi @NavinD ,
Please refer this article.
https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-builder/t...
Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.
Thanks and Regards,
Ved