Resolved! How to find in the CMDB_SERVER_LIST.DO table all servers that are Oracle Databases
We need to find out a report of all servers that are Oracle DB's. Do not need to include location Oracle Cloud
Forum Posts
Best Practices - Tying Locations/Business Units and Business Apps/AppServices
Best Practices - Tying Locations/Business Units and Applications ServicesReaching out for input on what the best practices are for tying locations/business units to business application / application services. The goal is to be able to tell which lo...
CMDB Service Class and Tables
Hello, i have a question about the CMDB Services Tables. For my understanding we the Table cmdb_ci_service which contains all types of services e.g. Application Services, Business Services, Technical Services. In this table every record has a field c...
Hardware Assets Status changing from Retried to Active by system user at 3am almost every 3 months
I'm starting to pull my hair out on this one. We have updated hardware assets to retired and at 3am at pretty much exactly 3 months they will switch to active. This is messing up our asset management team as they cannot maintain the assets properly...
Unexpected results when running report with Model ID is not empty
When creating a report to show recently discovered cis that have a Model ID, I still get many results that have no model ID. Model ID actually shows as empty. Is there a workaround for this? I'm not sure if this is the proper location. I was think...
Network device is wrongly classified as IP routers instead of network controllers
While discovering network devices there are few devices which are being discovered as IP router instead of Network controllers. Model is C9800-L-F-K9. When below table is changed to ip router discovery works perfectly fine but it fails in identifica...
Update checkbox in Flow Designer
Hello Colleagues, hope you good! I have a quick question! Do you know how can I update a checkbox variable in Flow Designer? Thanks!
Resolved! CMDB User Story
Hello, I am looking for good documentation which can elevate my User Requirement list subjects. Currently we have drafted user requirements with respect to CMDB implementation, but it would be helpful to have some supporting examples to improve the q...
Resolved! cmdb ci class error
I am unable to create new record in cmdb_ci_hardware,cmdb_ci_cluster table I am getting error a related ci will not be created as the asset ci classification doesnt exist
How to create change template and add 3 -4 task to the CR when this template is applied to CR
How to create change template and add 3 -4 task to the CR when this template is applied to CR
Installation a MID server in PDI
Hello Experts, Do we have a way to install MID server in the PDI's ? Has anyone tried it. RegardsNilanjan
Duplicate Tasks are being created with nothing to remediate
We are receiving new duplicate tasks created when there is only one active CI and the other record is empty. Why would this occur? One oddity is that a relationship was defined in some classes. I reviewed the CI with the relationship noted, but noth...
Model categories not updating for User
Hello, I have trouble getting the model categories to correctly display on the User. We want to make it so that we can see what specific assets are deployed to the user. I went to the form layout and chose "Asset -> Assigned To" which I think is the ...
Resolved! Creating a report using Database views
Hello, I would like to create a report for our Service Desk. They would like a report that pulls all activity from the Task table as well as the Interaction table so that they may track any trends. I have created a database view between the task ta...
Is there any doc about the required fields that each class of CI must have as best practice?
I wanna make sure that I am setting up the correct required fields for each CMDB Class but I would like to know too if there are some best practices about this
