Questions: Is it needed? Maybe we're thinking about things wrong and we and need a new perspective. Use CaseWe want to see infrastructure that supports this service AND infrastructure used to support the infrastructure that supports the infrastructu...
As an L1 Technician group person I can modify the CMDB this seems to be incorrect ,so i need make forms read only for that group for all cmdb ci tables here i cannot use ACL's could you please anyone suggest best way to do complete this requiremen...
Hello All,I have a assignment group in my custom table so when the assignment group is assigned and different assignment group it got assigned i want to calculate time between each assignment group assigned. Thanks,Siddu.
below 100 pounds - no approval for all bandsbelow 300 pounds - no approval for only M, D bands, approval needed for all C bandsbelow 500 pounds - no approval for only D band, approval needed for all C, M bands----------------------------for ALL D ban...
Hi All, I am configuring SG for Intune and there is a step to configure Mid Server. Is it required to have mid server configured for SG-Intune. As its mentioned on Docs in its configuration steps - If needed, configure the MID Server. How do I identi...
Hi, When CI's are created manually, the Model ID field is set to "Unknown" and sometimes its set to some other values. Which script/code sets the Model ID field on CI when created manually?
Dear Community, I trust that you are doing well, We have done an integration Service Now > Intune with Service Graph Connector, everything is working fine but we need additionals properties / attributes like Jointype, and others and especially physic...
I have a catalog form with a list collector variable which points to cmdb_ci_server. The list collector also has a dynamic filter which filters the list of servers for the pick list in the left pane of the list collector. My problem is that the l...
Help me do this please : Inform operators that the impacted Service is critical:When the “Impacted Service” is “Critical”, the name of the service is displayed in RedIf the impacted service is “Medium Criticality” the service name is orange
Hi Team, We are trying to import data from excel to ServiceNow using Integration HUB ETL.Our excel data has Parent-Child relationships in excel.Example- Equipment-->Slot-->Card-->PortMulti level relationship. How can we import data along with relatio...
Hello, As of today, I've been running Certificate Discovery for some months and already more than 2,500 Certificates are in our CMDB. Now I'm interested in discovering one Certificate in a Windows Server that expired last month and gave us issues, a...
HI Team, There is a requirement to create a work notes field in a custom table which is not extending the Task table. Any notes added to the work notes should show the user name and timestamp below as shown in activities in Incident
Hi Everyone, Hope you are doing well. When I removed mainframe CI from application service map usually it removes the relationship from Service configuration Item association table but it is still showing the relationship in Service configuration Ite...
Hello,Just wondering if there is a way to do a bulk remediation of CI's?We have identified the issue and have resolved the cause of the duplicates so wondering if there might be a way of remediating more than 1 at a time.thanks,Danelle
Hi Looking into an issue where First Discovered date of CIs are not getting updated while Most recent discovery date is updated. As we checked in reconciliation rules, attribute list is not having both the fields. Please advice where to check for the...
