Manually create (add/remove) service offering

[NavinD]

I have a new CMDB specialist joined our team, and he has been assigned the cmdb_ms_admin  role, but he is unable to manually create / remove Service Offering. Is there any specific role he needs to have?

[Swapna Abburi · Accepted solution]

Hi @NavinD 

As mentioned in ServiceNow docs, required roles to create/edit Service offerings are either service_author or portfolio_admin.

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-builder/t...

[Swapna Abburi · Accepted solution]

Hi @NavinD 

As mentioned in ServiceNow docs, required roles to create/edit Service offerings are either service_author or portfolio_admin.

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-builder/t...

[VedS · Accepted solution]

Hi @NavinD ,
Please refer this article.
https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-builder/t...

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ved