Model categories not updating for User

[Brevin Fong]

Hello,

I have trouble getting the model categories to correctly display on the User. We want to make it so that we can see what specific assets are deployed to the user. I went to the form layout and chose "Asset -> Assigned To" which I think is the correct option for this configuration.

Now, the problem is not all the model categories are updated correctly. For example:

Here for this user, it shows that the 2 monitors which are under "Monitor" Model category is shown as empty. I want it to correctly display "Monitor" Please note that all of the data here has been imported and transformed. So I had to create and modify the model category after I already transformed the data. I'm not sure if that makes a difference.

Here you can see that I have correctly placed the models into the Monitor model category. Also, when I click on that monitor here, it leads to the tab where I can see every user that has been deployed this specific monitor.

Any help is appreciated!

[Nia McCash]

Out of the box, the model category field is mandatory when creating a hardware asset. 

i can't speak to how to prevent it if you're importing the data because I don't know how you've setup the import process.