My CIs in CI overview on CMDB Workspace does not show any CIs

johnantony26683
Tera Contributor

CMDB workspace have a widget called my CIs under CI overview on CMDB workspace which basically shows the list of CIs assigned to the managed by group that you are part of. However, can we repurpose this widget to show the CIs of which I'm the owner (owned by) or manager (managed by)? 

 

 

 

3 REPLIES 3

Manoj89
Giga Sage

Hi Antony,

 

Yes, you can, but with some caution, as it is a medium-risk report subject to change in future releases.

 

PA Report you have to edit: https:*.service-now.com/now/platform-analytics-workspace/visualization-designer/27412883530d11108726ddeeff7b122f

Manoj89_0-1750786663585.png

Click on the data source and update the filter as per your requirement.

 

 

johnantony26683
Tera Contributor

This is helpful. There's one other thing. For the My CIs widget to appear under CI overview, what role is required? I've noticed that not all the users have this widget visible. 

Manoj89
Giga Sage

Manoj89_0-1750855593633.png

Manoj89_1-1750855624615.png

By default it is available for the role "sn_cmdb_user".