Hello Everyone,
I’m trying to understand the end-to-end flow of how Data Certification works, especially around task assignment and notification.
After a certification task is generated, I want to know what happens next. For example, if the assignment policy is configured to assign the task to the "Managed by" field of a business service , how does the assigned user get notified?
I noticed that a notification is triggered when the task is created, but it seems to be sent only to specific users. This notification is linked to an OOB (Out-of-the-Box) event, and I’m trying to understand how this event is triggered.
Also, I’m curious about the behavior when the "Managed by" field is empty for some Business Services. In such cases, how does the system handle task assignment and notification?
Can anyone help me understand this flow in detail? Specifically:
- How is the event triggered for the notification?
- What happens if the "Managed by" field is empty?
Any insights or documentation references would be greatly appreciated!
Thanks in advance.
