Need to update CMDB table fields from the custom table present in ServiceNow.

BabySingh17
Tera Contributor

‎11-08-2023 07:23 AM

Hello,

 

We have a custom table that contain the details i.e. serial number, approval group, change group . And in the CMDB business application table we need to update the same approval group, change group as serial number same in both the table .

 

Can anyone tell me how to do that. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-08-2023 07:26 AM

HI @BabySingh17 

 

May I know what is purpose of having custom table? and why you want to duplicate the value?

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BabySingh17
Tera Contributor
In response to Dr Atul G- LNG

‎11-08-2023 07:31 AM

As a project change and approval groups are manually updated to business applications and there are more than 1 business application sharing the same serial number so customer what we just put once these fields and it will automatically updated in business application.

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