Hi all ! My customer has Discovery which runs on his instance, and raised me a ticket on duplicated Software CIs.After investigation, they are not really duplicated CIs, but the same software with different versions. You can see an example with 7-zi...
Hello Community,We are experiencing a critical data gap in our CMDB where many discovered Dell iDRAC CIs are missing the Host field value, which is a reference field pointing to the cmdb_ci_computer table). This is severely impacting our xyz team's a...
Hi All, I’m seeing an issue with CMDB Health duplicate detection. In my environment, some Computer CIs are created by a third-party integration, and those records do not have corresponding assets. Their discovery source is set to reflect that externa...
Hello All, As we have CI class manager for CMDB class (table) from where we can see all the attributes or Description or Definition of CMBD tables, do we have something similar related to other tables like - Hardware Asset Management Table (alm_hard...
Hi,I am practicing the Discovery in my PDI. I have installed MID Server in my windows system. I tried to fetch the details of my system by using Discovery. But I am getting the below-mentioned error. When I tried to check in internet. it's mentioned...
Can someone provide some other community blog or useful links.
HI All,Current Scenario:We are manually updating our DR Matrix (Disaster Recovery) table every time a new Business Service is created. For each new service, we insert an entry in the DR table by adding the next sequence number (ex: DR001 → DR002 → DR...
We are onboarding the Cloud databases (RDS) from AWS and I am looking to confirm some basic relationships on how this works in the CMDB. Seems like the RDS' are similar to a server, in that it hold the resources, who owns the AWS account who ordered ...
In our Certification Policies we had "Run As" set to the out of box user named "DataManager Job Runner". The schedules are also set to execute "On Demand". So this week we opened the schedule and clicked Execute Now to create the certification tasks,...
Hi Team,I have a requirement where I need to check if the following CMDB relationships exist:Oracle Instance – Uses::Used by – DatabaseOracle Instance – Runs on::Runs – (Linux) Server(Linux) Server – Virtualized by::Virtualizes – Virtual Machine Inst...
I am adding a new scheduled script to my application but the scheduled script is not coming as a part of the update sets so I am not able to commit it to my repository. Does anyone have any suggestions as to how to make it a part of my update set or ...
The ACC-V has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continues to work ...
Hi All,We are trying to setup the discovery for Storage Server using SNMP. Test connection is successful, however we are getting below error while running the discovery schedule.Connection could not be established to https://xx.xx.xx.xx:8080 , Patter...
we started doing azure discovery, I have created azure Tenant ID and all other details to bring in subscriptions. Right now I am getting all subscriptions which are there under the Tenant ID. Question I have,1) I don't see any discovery schedule on T...
Trying to create Work Order Templates and everything in the fields will keep except for short description. It accepts input in the string field but when published it disappears and is not visible (telling me field is empty). We would like to populate...
