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CMDB Data Manager Advanced Policy Rules / Conditions

When creating a data manager policy we can select CI attributes to build a condition that identifies CIs in scope for auto retirement. However, is there a way to build a policy using more complex conditions? For example, lets say we want to identify ...

PG2 by Tera Expert
  • 1889 Views
  • 4 replies
  • 1 helpfuls

Resolved! Cohesity discovery prerequisites

Hi Team, I checked the servicenow documentation and found they have added cohesity operating system pattern in discovery pattern and service mapping plugin . i have upgraded the plugin and i can see in servicenow pattern cohesity pattern got added. i...

Community Alums by Community Alums  
  • 2983 Views
  • 17 replies
  • 4 helpfuls

Resolved! How Asynchronous Import Set is Processed?

Hello friends, I have created a simple import set table and populated that table using insertMultiple REST api. Its creating asynchronous import set. Would like to know when the records from this import sets would be processed.  Note: Scheduled Job:A...

RahulY00040 by Tera Contributor
  • 1446 Views
  • 6 replies
  • 4 helpfuls

Data certification percent complete wrong calculation

Hello all, I found an issue about when i certify some CIs from a Certification Task. The percent complete field has an odd behavior.For example: 1 Cert Task has 4 CIs to certify- If i certify all CIs one by one, the percentage is 100 which is good, w...

CSDM Lifecycle Mapping Question

Why are the OOB Lifecycle mappings for Server table different than Hardware table? They use operational status but they map to Configuration Item controls. Why not Hardware controls? The available choices (ie controls) for Configuration Item are limi...

Resolved! Service Graph Connector for Sccm - How is the unique key being set

Configuring the Service Graph Connector for SCCM (version 2.5).I am trying to find where the unique key (for each computer) is being set. It looks like the concept of coalesce is gone? We used to have the unique key set as the resource id, so I am tr...

anfield by Tera Guru
  • 7119 Views
  • 11 replies
  • 26 helpfuls

Resolved! SOAP Integration

Hi AllHope you are doing well.Quickly wanted to know whether SOAP integration support the use of OAuth 2.0?It would be helpful if someone help with the answer!!Thanks in advance.

Resolved! Bulk update function logs or back out

Hi. One of our staff completed a bulk update of records on the alm_hardware table using the bulk update function but it appears to have updated unintended records. Is there a way to either see logs related directly to this bulk update to identify imp...

Resolved! ImportSet REST API insertmultiple Creating Empty Records

Hello team,  I have created a simple staging table in PDI with single column as u_name. When I am trying insertMultiple against the staging table, its creating empty records. Does anyone have tested? Can share sample input? Thanks,Rahul 

RahulY00040 by Tera Contributor
  • 986 Views
  • 5 replies
  • 1 helpfuls