New CI Class create

[Serouche]

Dear forum,

after the creation of a new CI class of an existing upper class, I'm not able to see this new class listed unter hierarchie of all classes.

Is there anything additional to perform after the classe has been successfully created ? If I try to recreate the same class with the same name, I get a message from the server telling me that the table already exists.

Version is Yokohama.

[Dr Atul G- LNG]

Hi @Serouche 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...

https://www.servicenow.com/community/itom-forum/create-new-ci-and-add-it-to-cmdb/m-p/2467839

[Serouche]

Hi Atul,

following the instructions on the first link I tried to user class "Monitoring equipment".

First thing I tried was to set the flag for this class to be extendable.

I receive the error message "The selected table is in Global scope but the current scope is Access Analyzer".

At this stag just stuck I am unfortunately not getting further.

Regards

[Dr Atul G- LNG]

Hi @Serouche 

You need to change the scope and then try, like this:

[Serouche]

Hi Atul,

I tried the instructions on the first link and started by setting the flag for extendable on the Class "Monitoring equipment".

I get the following error message "Basic information could not be updated: the selected table is in Global scope but the current scope is Access Analyzer".

I am not sure how to proceed further.

Regards