No Errors appearing in Discovery Home

[Jbelter]

I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. Any other ideas on what else I can look at to solve this?

[Daniel Stuckey]

Hi. I ran into this exact issue as well with a recent clone. I repaired this application. "Event Management and Service Mapping Core" It fixed my problem! It basically had to reactivate the plugin, which then enabled error automations and populated my tables. The errors now show up on my Discovery Homepage.

[Jbelter]

How long did it take to see results? Is there a way to manually repopulate those tables?

[Jbelter · Accepted solution]

Here is the solution that worked for me.
The tables automation_error_category and automation_error_code had been cleared. I exported these tables contents from our Production environment and imported them into our Sub-Prod Environment. Then I ran the following Scheduled Job:
Error Manager - update counters
https://<instance_name>.service-now.com/sysauto_script.do?sys_id=e80ae5f667720300d3762dbd2685ef5b&sysparm_record_target=sysauto&sysparm_record_row=1&sysparm_record_rows=2&sysparm_record_list=nameSTARTSWITHError%5EORDERBYDESCsys_updated_on