Non Admins not seeing all the CI relationships under CI relation tab in CMDB.

Nikhil kumar ma
Tera Contributor

‎01-01-2024 11:41 PM

Hi Community,

 

Non Admins users get the below message in random CIs under CI relationship tab in CMDB tables and not able to see the upstream relationship in CMDB table:

"Maximum relationship limit has been reached and not all relationships are shown in the formatter."

 

As I have admin role, I am not seeing any message and upstream relationship is also visible. 

 

Please suggest how can we fix this message issue?

 

Thanks and regards,

Nikhil

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-02-2024 01:38 AM

Hi @Nikhil kumar ma 

 

Did you follow this

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785368

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748977

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https://www.servicenow.com/community/itom-forum/all-relationships-are-not-visible-under-ci-relations...

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