Pattern Designer- Identification Section

[Khill]

I am trying to understand building building an Identification section in a Pattern I created. What are the basic steps needed to identify an application Service. I'm not sure what to add.

I've read through the ServiceNow documentation for creating custom patterns and I couldn't get pass step 13 because my command Line was empty. not sure if that is normal or if a value should be present. 

Overall, what's are some basic steps I could create to help service map any particular application service?

[SK Chand Basha]

Hi @Khill I recommend  you to go through the OOB patterns.

We have Application and Infrastructre patterns. open the application pattern.

In service map pattern it consist three sections Identification , Extension, Connection section. Identification is baseline section if you want's add more functionality or retrive more values you have to create a extension section.

Operations

Structure

Contains shared libraries of step and match operation used to match a condition and stop running

the pattern if a condition is not met.

Query

These operations gather information from the target. This can be a predefined query like getting

process or registry information, or it can be customized using query methods such as WMI, SNMP,

or LDAP. The raw information can then populate pattern variables.

Parse

Operations in this category search through data to find specific information either from the target or

in pattern variables. Some common parsing strategies are regex and delimited text but there are

multiple other options.

Table operations

These category choices are specific to operations that interact with table functions, such as adding

computed columns to an existing table, merge two tables, append two tables that share the same

format, and more.

Others

The rest of the operations handle putting files on a target, or use operating system credentials

instead of the default administrative credentials, or break down a URL into its components

Mark it Helpfull !! If this helps you to understand .