Populate CMDB Serial Number table through import set/integration hub ETL

[RahulY00040]

Hello friends,

I would like to know how to populate the cmdb_serial_number table using ServiceNow import set. We have an integration using transform map and want to know how to create an entry in cmdb_serial_number table. Should I create this entry in onAfter or expect IRE to do this?

Also, how these entries are populated through Service Graph Connectors or Integration HUB-ETL.

Thanks in advance,

Rahul

[k_lutz · Accepted solution]

Hi @RahulY00040 

It is not creating a "user" but serial number have different types...system, bios, UUID, etc. In this case, I created one where the type of serial number is "system" so it better matched to other similar devices that were created by automated sources.

[Cheyenne]

This thread may be helpful for you! Solved: Re: How is data populated in Serial Number[cmdb_se... - ServiceNow Community