Question on JDBC data source

[snow57]

Hi, i have a SQL data source , added a new field to the instance to get the data from the SQL DB(configuration is completed from the SQL side). the values for the new field are there in the SQL DB but while importing this the new field is not displaying in the ServiceNow Instance(displaying as blank in the import logs) ? what would be the reason for this? Did anyone faced like this ?

[Pratiksha]

Try giving sql query. Also check what you are getting when you are running it on the source system. Are you getting the data in the staging table at least?

[snow57]

Hi, 

Sure , thanks.