Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Reapply lookup rules

Colin15
Tera Contributor

hi all,

 

I am trying to understand how/when certain rules are processed as I don't seem to have a stable solution at the moment. It could be a state setting I am overlooking in the process so any help appreciated.

 

For arguments sake I am using the manual import Excel functionality. Narrowed down to the one rule I am testing.

I have added a new lookup rule based on a script which works correctly when a Vulnerability is imported into SN. 

 

The rule works as expected; when an existing CI is found it is matched.

For the other discovered items I have added test CI's after import to verify the rule, this doesn't seem to work 100%.

When I select a DI and press "Reapply" it's as though I haven't selected anything. No progress shown nor items to process.

When I change a rule and press "Apply changes" it seems to see that a DI should be processed but does nothing, no matching takes place.

 

I also tried to add logging to my lookup script but this doesn't seem to work, is that correct? No logging possible?

 

Maybe I am overlooking something in terms of processing. I have looked into the docs and seem to be following what should be an easy process.

 

I am testing this on Zurich in my PDI but have seen similar behaviour on Yokohama at the client

 

Any help with debugging/troubleshooting this or pointers to additional docs appreciated.

 

0 REPLIES 0