Reconciliation Rule for same Discovery Source

[Marvin5]

Hi Guys

We have some Windows servers that have a primary and secondary IP address. Both addresses get discovered in schedues, the issue i've found is the primary IP address populates the FQDN correctly but then when the secondary IP address gets discovered it clears the complete FQDN and just populates the host name. We the full FQDN for Event Management CI binding on certain Events.

We only have one discovery source. I thought about looking at Data Reconcilation but can you configure two Rules of the same discovery source only? I've had a play around but can't get it working.

Any advice or pointers will be appreciated.

Thanks

Marvin

[Shashank_18]

Hi @Marvin5 - You can create a BR, which will get triggered only on update.

Check in your condition only for "Discovery Source is equal to "ServiceNow or Service-Now".

in the advanced tab, check condition:

if(previous.fqdn != current.fqdn)

{

current.fqdn = previous.fqdn;

current.update()

}

assuming that Discovery has already collected data using Primary IP at the first place.

Please mark it helpful/correct, if it resolves your issue

Thanks !

[Marvin5]

Hey thank you for the speedy reply

I was thinking about a Business Rule but wondered if there was a way without having to do this?

Thanks

Marvin