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Relations in service maps.

Community Alums
Not applicable

I have created a Tag based servicemap. which looks like this:

HrishabhKumar_0-1728979241178.png

 

whenever I click on the arrow line connecting two CIs, it is described as Connection i.e. manual endpoint. This happens for all the lines in the map.

I want to know:

1) Are these lines supposed to tell the relations like runs on, used by etc. or these lines are only describes as connection.

2) My map looks flat(horizontal) right now, how can I make it more vertical and detailed.

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Community Alums ,

 

Refer the below response.

 

1) Are these lines supposed to tell the relations like runs on, used by etc. or these lines are only describes as connection. :  These lines only just to showcase the connection between two CI like if any transaction or connection happening between two Ci using the config file.

 

2) My map looks flat(horizontal) right now, how can I make it more vertical and detailed. : its not horizontal, Its showcasing top to down hierarchy for for Application Service, You can not change the view like Vertical and detailed like dependency map.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 
Thank You
AJ - TechTrek with AJ
Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
ServiceNow Community Rising Star 2024

View solution in original post

In this video i have explained about Web service integration in ServiceNow like how it works, how we can configure it, what are the prerequisite and many more. I have covered below topics in this video. 1. understand Web Service. Like when and how we will use it. 2. Talked about Inbound and ...
1 REPLY 1

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Community Alums ,

 

Refer the below response.

 

1) Are these lines supposed to tell the relations like runs on, used by etc. or these lines are only describes as connection. :  These lines only just to showcase the connection between two CI like if any transaction or connection happening between two Ci using the config file.

 

2) My map looks flat(horizontal) right now, how can I make it more vertical and detailed. : its not horizontal, Its showcasing top to down hierarchy for for Application Service, You can not change the view like Vertical and detailed like dependency map.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
 
Thank You
AJ - TechTrek with AJ
Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
ServiceNow Community Rising Star 2024

In this video i have explained about Web service integration in ServiceNow like how it works, how we can configure it, what are the prerequisite and many more. I have covered below topics in this video. 1. understand Web Service. Like when and how we will use it. 2. Talked about Inbound and ...