Renaming the business service and application services

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‎10-23-2024 10:53 AM
What is the best business approach for renaming the business services and Application services attached to it . My Stalk holders want to submit a request to rename the business application and application services attached to the business applications
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‎04-07-2025 06:06 AM
@pavan9885 I have the same situation arising, except mine is starting with renaming the business application. This can't be an uncommon item: vendor was aquired by new vendor and then changed names. My Stakeholders want to change the business application name. I agree; probably should. However, how far down the rabbit hole do we want to go in changing names with App Services, CMDB Groups, as well as the Role/Function for Servers.
As a practical matter, in our support documentation (and on description field on APM record) we notate previous names or AKA so the records show up in global search when searched for.
Curious what you've found on this subject or have decided to do for your org.
Thanks!

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‎04-28-2025 11:29 AM