SeeMyCMDB – The Visualization Tool Every ServiceNow CMDB Needs

JasminM
Tera Contributor

Hi Community, this is maybe not  a place to publish something like this, but since I can not write blogs and still want to share with you, I think this is also good way to do it. I discover nice plugin and want to share with everyone. Here are my thoughts on discovered plugin:

SeeMyCMDB – The Visualization Tool Every ServiceNow CMDB Needs

After extensively testing the SeeMyCMDB plugin, I can confidently say it’s one of the most effective tools available for visualizing ServiceNow CMDB data through the Common Service Data Model (CSDM) lens. It instantly transforms complex, interrelated data into an intuitive 3D map of your CMDB—helping technical and non-technical stakeholders align faster and act smarter.

At a minimum, SeeMyCMDB delivers three major benefits:

  1. Reduces time to fix data quality issues
    By visually surfacing gaps, duplications, or misalignments, it makes it easier to locate and address data problems that would take hours to analyze in standard list views.
  2. Provides a clear, visual path toward CSDM maturity
    With its built-in Foundation → Crawl → Walk → Run → Fly assessment model, you can instantly assess where you are and what’s needed to reach the next phase.
  3. Enables more effective, service-aware communication across the organization
    By making services, offerings, and their dependencies tangible, SeeMyCMDB helps bridge the gap between IT and the business—so everyone speaks the same language.

 

Why This Tool Matters

Anyone who's worked on ServiceNow implementations knows that progress often hinges on collaboration with stakeholders—many of whom don’t understand the technical underpinnings of CMDB or struggle to grasp why clean data is critical.

This is where SeeMyCMDB truly shines.

With its visual representation of how services, applications, offerings, and business capabilities interconnect, you can quickly and clearly show why something needs to be fixed, added, or improved. It removes the guesswork and defensiveness, replacing it with transparency and shared understanding.

Whether you’re trying to convince an application owner, a process manager, or an executive sponsor, this tool gives you a visual story that resonates far beyond the ServiceNow team.

 

Built-In Assessments That Guide Action

One of my favorite features is the phase assessment dashboard, which consolidates your current maturity level into color-coded stages—all in one place. You get a high-level summary of:

  • What’s working well (e.g., Foundation elements like Locations or Business Units)
  • What needs improvement (e.g., gaps in Business Service Offerings or Application Services)
  • Where to focus next (e.g., building toward Walk or Run phases)

It’s not just pretty visuals—it’s a strategic guide.

 

Ideal for All Audiences

This tool isn’t just for platform owners or CMDB architects. It’s valuable for:

  • ServiceNow developers and admins working to implement or maintain CSDM
  • ITSM/ITOM managers aligning service management with operations
  • Enterprise Architects mapping business services and capabilities
  • Executives or stakeholders who need clarity—not complexity

 

Final Thoughts

SeeMyCMDB bridges the gap between technical reality and business understanding. It’s more than a visualization tool—it’s a communication accelerator, a strategic map, and a maturity compass all in one. If you're serious about making your CMDB actionable, scalable, and understandable across teams—this plugin is worth every click.
Screenshot 2025-06-26 170628.png

 


Link you can find here: https://store.servicenow.com/store/app/538d2f261b646a50a85b16db234bcb97
Blog: https://www.servicenow.com/community/cmdb-blog/discover-the-new-seemy-cmdb-plugin-for-servicenow-a-m...

 

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