Service Graph Tanium Connector Custom field

[Nikunj Bambhar1]

Hi All,

we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNow

I am inside the Robust transform map? what is the next step? can anyone guide?

i was able to go to import set and find out the whole JSON Which gets ingested.

how do we map the fields here?

[AJ-TechTrek · Accepted solution]

Hi @Nikunj Bambhar1 

The best way to map any field with any field, You must use the ETL Hub, It will give you clear picture of field mapping instead of Robust transform Map.

for more info and plugin installation of Integration hub , refe rthe below documenatation.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

https://www.rapdev.io/blog/servicenow-integrationhub-etl#:~:text=The%20ETL%20is%20an%20upgrade,read%....

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[Nikunj Bambhar1]

Thanks Ajay

this helped and i went to integration ETL and below are steps

--- You need to make sure the field is there inside the view of Tanium

--- open the integration Hub and you will see the field

--- map the field to the field in CMDB

Run the job

[MDAQUIBK]

@Nikunj Bambhar1 

How did you achieve this. I am also trying to map the user_name to assigned to using integrationHub ETL but I am getting error . The steps that I followed : 1. Split the user_name into two parts .

For Example : Newtork//Aquib . After Split : user_name 1 = Network , user_name 2- Aquib and then convert : using the user lookup to username 1a --> sys_id . And then finally mapping  user_name to Assigned to . After completing this error . I am was getting the assigned to but my transformation is getting completed with error: 

Transfomation failed: Can't add element with existing parent to a ComplexValueList . Please let us know if I am missing anything 

[PranithD4585383]

Hi Aquib, Were you able get this completed or done? what was the issue