ServiceNow assignment Group Name Change

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ArunG29061990
Tera Expert

‎06-05-2025 09:57 PM

Hi All, 

 

I want to rename the current assignment groups but first I want to change it in Dev environment so that with the help of "Local Update Set", I can record the changes and same can be pushed towards Test & Production environments with same local update set.

 

I already created a local Update set and also make it current but when I am rename the group name from "User Administration - Groups", I can't see any update entry under local update set and i also can't see "Add to update set" command on group page where I am changing the name. 

 

So can anyone please help to resolve this issue? 

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Chaitanya ILCR
Kilo Patron
In response to ArunG29061990

‎06-05-2025 10:21 PM - edited ‎06-05-2025 10:22 PM

Hi @ArunG29061990 ,

Update the group name in prod or dev and take the xml of it and import into all the other instance

ChaitanyaILCR_0-1749187255558.png

ChaitanyaILCR_1-1749187372251.png

 

 

 

or

 

update the group name manually in all the other instance 

 

I would say just update the group name manually if you don't have access to take the xml

why to complicate things 😊

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

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Mark Manders
Mega Patron

‎06-06-2025 03:10 AM

Groups aren't captured in update sets, but be aware that there could be implications to changing the group name. Although forms and flows often reference to the group through the sys id, you can also run into issues where conditions are based on the group name (.isMemberOf('your_group_name');) is something that technically works. It shouldn't be used, just because of this, but I have seen it being used often.


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