Servicenow Infoblox Integration
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05-19-2023 02:25 AM
Hello All,
We have to implement Infoblox integration with servicenow.
Has anyone work on this integration.
Could you please share steps how to implement Infoblox Integration with servicenow.
Any and all help greatly appreciated!
Thank you
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05-19-2023 02:41 AM
Never did it myself, but there's an app in the store for it: https://store.servicenow.com/sn_appstore_store.do#!/store/application/a79df18fdb2f64102ed422e6489619...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-20-2023 02:20 AM
The integration between ServiceNow and Infoblox allows for seamless communication and data exchange between the two systems. ServiceNow is a popular IT service management (ITSM) platform that helps organizations manage their IT services and workflows. Infoblox, on the other hand, is a network Follow infrastructure automation and security company known for its expertise in Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and IP address management (IPAM).
By integrating ServiceNow with Infoblox, you can leverage the capabilities of both platforms to streamline IT operations and improve efficiency. Here are some common use cases and benefits of the ServiceNow-Infoblox integration:
Incident Management: When a network issue occurs, the integration can automatically create an incident ticket in ServiceNow based on the alerts generated by Infoblox. This ensures that network problems are promptly addressed and tracked within the ITSM system.
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05-20-2023 07:34 PM
Following is the ServiceNow docs URL with steps to configure the service graph connector for Infoblox:
Following are a couple of YouTube videos on infobox integration. But these seem to be about the legacy methods without using service graph connector.
https://m.youtube.com/watch?v=weOFUGHSnLE
https://m.youtube.com/watch?v=AU5OwSizNHc
From a CMDB best practices perspective, it is always recommended to go with the service graph connector method for any integration for which the connector is available. The service graph connector store app can be found in the URL which @Mark Manders shared.
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12-16-2024 10:11 PM
Found this link, there are some workflows you can find on editor and REST Messages on respective table.
An Activity Pack: Infoblox DDI activity pack
