Servicenow Infoblox Integration

Sonu Parab
Mega Sage
Mega Sage

‎05-19-2023 02:25 AM

Hello All,

We have to implement Infoblox  integration with servicenow.

Has anyone work on this integration.

Could you please share steps how to implement Infoblox Integration with servicenow.

 

Any and all help greatly appreciated!
Thank you

 

 

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Mark Manders
Mega Patron

‎05-19-2023 02:41 AM

Never did it myself, but there's an app in the store for it: https://store.servicenow.com/sn_appstore_store.do#!/store/application/a79df18fdb2f64102ed422e6489619...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Ali543
Tera Contributor

‎05-20-2023 02:20 AM

The integration between ServiceNow and Infoblox allows for seamless communication and data exchange between the two systems. ServiceNow is a popular IT service management (ITSM) platform that helps organizations manage their IT services and workflows. Infoblox, on the other hand, is a network Follow infrastructure automation and security company known for its expertise in Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and IP address management (IPAM).

By integrating ServiceNow with Infoblox, you can leverage the capabilities of both platforms to streamline IT operations and improve efficiency. Here are some common use cases and benefits of the ServiceNow-Infoblox integration:

  1. Incident Management: When a network issue occurs, the integration can automatically create an incident ticket in ServiceNow based on the alerts generated by Infoblox. This ensures that network problems are promptly addressed and tracked within the ITSM system.

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Ashok Sasidhara
Tera Sage
Tera Sage

‎05-20-2023 07:34 PM

Following is the ServiceNow docs URL with steps to configure the service graph connector for Infoblox:

https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/ta...

 

Following are a couple of YouTube videos on infobox integration. But these seem to be about the legacy methods without using service graph connector. 

https://m.youtube.com/watch?v=weOFUGHSnLE

https://m.youtube.com/watch?v=AU5OwSizNHc

 

From a CMDB best practices perspective, it is always recommended to go with the service graph connector method for any integration for which the connector is available. The service graph connector store app can be found in the URL which @Mark Manders shared.

Demo Video: Infoblox Integration with ServiceNOW using the Outbound API
Demo Video: Infoblox Integration with ServiceNOW using the Outbound API
m.youtube.com/watch?v=weOFUGHSnLE
This video demonstrates the Integration between ServiceNOW and Infoblox DDI. The integration was accomplished using the Infoblox Outbound API (i.e. REST API)
Infoblox and ServiceNow: Modernizing the IT Service Management Outlook
Infoblox and ServiceNow: Modernizing the IT Service Management Outlook
m.youtube.com/watch?v=AU5OwSizNHc
The Infoblox and ServiceNow integration provides visibility into new devices and infected hosts in a single place for network and security operations teams, enabling proactive identification of network and security issues to quickly respond to network changes and security events.
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MohammedAsK
Tera Contributor

‎12-16-2024 10:11 PM

Found this link, there are some workflows you can find on editor and REST Messages on respective table.

An Activity Pack: Infoblox DDI activity pack 

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